Careers She has written several books about patient advocacy and how to best navigate the healthcare system. If you just cannot find the name and contact information of an advocate on either list, do a web search using "patient advocate" and your location. I appreciated her taking the time to address all the concerns I had. Do You Provide Written Reports About the Services You Have Provided? 8 a.m. - 4 p.m., Monday - Friday Find doctors, schedule an appointment, pay your bill, and more Banner - University Health Plans (B - UHP) makes health care easier, so your life can be better. Contact Us. All patient experience ratings and testimonials are submitted by actual patients and verified by a leading independent customer experience company. We offer a full range of clinical and administrative services as well as behavioral health and wellness programs supported by medical claims data science and a technology platform that uses machine learning to drive people to engage in their health and well-being. Use of this site is also free. They also will make sure that you understand your diagnosis, treatment and how to provide the best self-care for you. A true patient advocate is difficult to find. VA Southern Nevada health care Phone: 702-791-9000, ext. Their previous experience working with patients with similar ailments, or in similar circumstances to yours will be a good indicator of whether you'll be able to develop that confidence level. How to reach us Hospitals Broomfield Hospital: 720.718.1020 or via email Grandview Hospital: 719.365.5621 or via email Greeley Hospital: 970.652.2571 or via email Highlands Ranch Hospital: 720.516.0124 or via email Longs Peak Hospital: 720.718.1020 or via email Medical Center of the Rockies: 970.624.1335 or via email Intermountain Healthcare is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. Advocates have access to a team of professionals skilled in clinical care, emotional health, pharmacy, special needs, health care costs and medical plan benefits. Box 16423 Mesa, AZ 85211. Just because the advocate can help you, doesn't mean they have time in their schedule to accommodate your services. Advocate Deb provided the information I needed and was extremely helpfuleven suggesting services that I didnt know about. Banner-University Family Care: 1-800-582-8686 Email: procure@azdoa.gov, Phone: 602-417-4000 Still not finding what you are looking for? How Long Will It Take You to Perform the Services Needed? Health Advocate has been helping Americans navigate the complexity of the healthcare system for over 20 years. Advocate Condell Medical Center. Banner-University Family Care: 1-800-582-8686 Care1st Health Plan: 1-866-560-4042 . They will help you communicate with your primary care physician and specialists, pharmacists, therapists and other health professionals. Here is some basic information about finding, interviewing and choosing a private patient advocate. Use quotation marks around a term or search phrase. Box 16423 Mesa, AZ 85211. Patient advocates help patientsand their loved ones navigate the health care system in many ways, like communicating with doctors, finding legal help, working with insurance companies, and setting up tests and screenings. Call from 928 or 520 area codes: 1-800-794-6862 As you ask these questions, you'll be able to tell whether they fit your needs. Molina Healthcare: 1-800-424-5891 (385) 887-6000 Toll-free: 1-800-527-1118: Medical Records: 801-906-7000 Toll-free: 1-844-442-1987: Corporate Departments. Thats why we provide health care advocates at no extra cost to members with qualifying health conditions. Policy Manuals If you would like to speak to our Customer Care Center directly, please call (833) 252-5535. VA Northern California health care patient advocates help Veterans resolve problems. Minimally invasive gynecologic surgery and chronic pelvic pain. 24 hours, New York State Justice Center for the Protection of People With Special Needs Please contact the practice directly to confirm your health plan is accepted. Lakeisha Covington Whitehouse Hotline Patient Advocate. The Health Equity Funds are designed to specifically provide support to eligible patients living in one of the 220 counties covered by the funds, which is verified using the zip code of the patient's home address. Anabel Bevan's Phone Number and Email Last Update 3/13/2023 4:22 PM Email a***@bannerhealth.com Engage via Email Contact Number (520) ***-**** Engage via Phone Mobile Number (***) ***-**** Engage via Mobile HQ Phone (602) 747-4000 Company Banner Health Anabel Bevan Current Workplace Patient Advocates. Zip Code must have at least 0 and no more than 256 characters. Call our main billing phone number at 801-906-2800or toll free 1-866-415-6556, or chat with a live agent. Trisha Torrey is a patient empowerment and advocacy consultant. Existing Providers: AZAPEPLogin.com, Claims Disputes: Once you have found one or more names and contact information for patient advocates, you'll need to contact each of them to get a sense of whether they can help you, what the process will entail, and how much their services will cost. If you cannot access health care services, or need help with your AHCCCS services, call your health plan. She allowed me to voice what I preferred and respected my medical history and my time. Call from other area codes: 1-800-654-8713 ext. Quick Links Crisis Hotlines Time to Renew Benefits & Services Maternity Care Services At UnitedHealthcare, we think so too. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. However, if your concerns remain unresolved, the patient relations team is another resource for you. Have You Handled Other Similar Cases Before? Services 1501 N Campbell Ave, Tucson, AZ 85724, USA (520) 874-4189 Website Patient Portal Order Your Records Emergency? Turn-by-turn directions and parking information can be found on our Access site. Once you've made your choice for an advocate, ask them to put the answers to these questions in writing, along with a signed contract to be sure you agree on what is expected. When emailing, please include your full name and phone number. If you are visiting with the advocate every day, then these types of reports may not be necessary. The value of the I have a question regarding field is not valid. Salt Lake City, UT 84111. Banner - University Health Plans Attention: Grievances and Appeals Department 2701 E. Elvira Road Tucson, AZ 85756 Fax: (520) 874-3462 or (866) 465-8340 Email: BUHPGrievances&Appeals@bannerhealth.com Appeals Grievances Member Rights & Responsibilities If you are a current member and need assistance, please call our Customer Care Center. AHCCCSOnline Website Find health plan member contact phone numbers below and on the Available Health Plans web page. Let's start with your symptoms and go from there. 480-323-3660 Scottsdale Thompson Peak Medical Center STPMC.patientrelations@honorhealth.com 480-324-7752 Sonoran Crossing Medical Center SCMC.patientrelations@honorhealth.com HonorHealth Medical Group (multiple locations) 623-580-5800 Virginia G Piper Cancer Care Network 480-323-4547 Banner iCare is an in-home program for chronically ill BHN members and beneficiaries. 845.383.3839 Kingston Office Similar to the 24/7 question, location may or may not be important. Banner Health is a safe place for care, learn more. [go to full article], The 2022/2023 Winter Newsletter is here! Dr. Mahnert was so knowledgeable. Providers can use this site to access important information related to each of our health plans. Advocates may charge for doing health assessments, time spent on research, review of bills, handling insurance claims or even getting tests or treatments approved (overcoming denials) and more. If so, ask them to provide your name and contact information to other patients who would be willing to speak to their abilities. Learn more about Food Assistance available through the Arizona Department of Economic Security. Intermountain Billing Phone Number. If you need to report a change in your household, like a change of residential or mailing address, your income, or a job change, contact: The regular Medicaid renewal process begins April 1. Hours: Weekdays 8 a.m.-5 p.m. Mercy Care: 1-800-624-3879 . This is perhaps the most important of all the interview questions. Reports may not be necessary. The more miles you choose, the more advocates you'll find. Phone Number; Patient Billing Information: . HonorHealths patient relations team ensures that your experience at HonorHealth is a good one. Care we provide at VA Southern Nevada health care. With UnitedHealthcare Medicare Advantage, you can. Finding one who has the experience and skills you need will be even harder. View wait times and save your place in line at an Intermountain InstaCare location near you. Call our main billing phone number at 801-906-2800 or toll free 1-866-415-6556, or chat with a live agent. Setting your location helps us to show you nearby doctors, locations and events throughout the site. By Trisha Torrey Charges for services will vary according to the types of services needed, the location of the patient (pricing varies across the country, just like it does for anything else) and how much time the advocate will spend doing the work that needs to be done. (M-F 8am-5pm) If this is an emergency please go to the nearest emergency room or call 911. All Quality of Care concerns are confidential under state statute. Find directory listings for patient billing and centralized business offices for Intermountain hospitals and clinics. When you call an advocate, youll be connected with a specially trained individual who can help answer questions or find answers for you. I think she was very considerate, understanding and worked with me to decide what treatment would be best. 1-855-442-7855 If you receive a letter from AHCCCS about your renewal, log in to www.healthearizonaplus.gov to upload documents and check your renewal status. At other times, you can leave a message or call the hospital operator and ask for the nursing supervisor. Dial 911 or go to your nearest emergency room Get a ride 3 MIN AWAY $8-10 on UberX Get a ride Lyft in 4min $8-10 Clinical Services Special Care Services Intensive Care Unit Neonatal Intensive Care Search for an advocate by the location of the patient and the service you need. Get the Care You Deserve With the Most Affordable Online Therapy, 10 Best Online Therapy Services for Postpartum Depression and Anxiety. Please do not include any private information like your birth date, social security number or any information about your medical condition. Directory of corporate departments and organization divisions, Toll-free: Box 16423 Mesa, AZ 85211, Banner Health Network Nurse On-Call(602) 747-7990(888) 747-7990 (outside of Maricopa County)Open 24 hours a day, 7 days a week including holidays, Translation and interpretation services are available; check with your representative TTY: 711, For Providers:(480) 684-7070 - Metro Phoenix(800) 827-2464 - All other locations, Banner HealthMyBannerHealth eConnect Blog, Need to reach Medicare? . 866.496.9647 You are likely to get a range of hours and a range of total costs. The value of the Zip Code field is not valid. How to Notice and Avoid Errors on Your EOB, Best Medical Alert Systems With Fall Detection, How to Calculate Your Health Plan Coinsurance Payment, National Association of Health Advocacy Consultants. From 602, 623, 480 area codes: 602-417-4000 A certification from the Patient Advocate Certification Board has been available since March 2018. 2023 105 Mary's Avenue Additional Address must have at least 0 and no more than 256 characters. Find your hospital for its phone number or other contact information: Advocate Christ Medical Center. For privacy purposes, the advocate may be reluctant to provide you with names and contact information. You may be introduced to a case manager while you're in the hospital or in the community. That said, they should be able to give you satisfactory answers to the following questions. If you have questions related to any personal health information, please contact your doctor's office directly, schedule a virtual urgent care appointment or call our customer service team at 1-833-8-BALLAD (833-822-5523). 9 a.m. - 5 p.m. If you are hiring an advocate for someone who is out of town (like a child hiring someone to care for a parent who lives elsewhere), then you will want reports. There is no charge to use the site. Banner - University Medical Center Tucson Preferred Phone Number 520-694-2873 Book Appointment Mary Beth Jamison, FNP Specialty Focus Pulmonology Book Appointment Online booking Watch Bio Lillian Hansen, FNP Video Visits Available 5.0 out of 5.0 ( 119 ratings) Specialty Focus Pulmonology Hospital Affiliations This site is for current members and for those looking to enroll in an Arizona Long Term Care System plan. They will work with your partner or family members who are supporting you during your illness to be sure they have the knowledge and resources they need, too. 8:30 a.m. - 4:45 p.m., Monday - Friday, DNV GL Healthcare, national accrediting organization responsible for HealthAlliance Hospital accreditation 513.947.1250 (fax) Report suspected member or provider fraud using this online web form, by phone, or by email. Your best bet will be to find a private patient advocate. Our service areas include: Cochise, Gila, Graham, Greenlee, La Paz, Maricopa, Pima, Pinal, Santa Cruz, and Yuma Counties in Arizona. Covered Services For those who qualify, your dedicated navigator will assist, educate, and support you to: Connect you with reliable community resources to help you access care, For people 65+ or those under 65 who qualify due to a disability or special situation, For people who qualify for both Medicaid and Medicare, Ronald, UnitedHealthcare member in Georgia, recently diagnosed with a chronic condition, Individual & family plans short term, dental & more, Individual & family plans - Marketplace (ACA), Individual & Family ACA Marketplace plans. The value of the First Name field is not valid. I am a Phoenix native and enjoy outdoor adventures with my family, I play soccer and I am a yoga practitioner and teacher. If you have questions about your hospital or HonorHealth Medical Group bill, or if you need to contact an HonorHealth team member for different reasons, please submit your request via the Contact Us page. Any information you give us will be used to send you the information you request and other appropriate health information exclusively from Banner. Skip to main content Insurance Plans Medicare and Medicaid plans Medicare For people 65+ or those under 65 who qualify due to a disability or special situation Medicaid For people with lower incomes Other Banner iCare staff is available for home visits, too. If you have a medical question, contact your doctor's office directly. If you hope to meet with your advocate in person, then choose a shorter distance. Click here if care was provided by SCL Health It is the role of this health professional to help you achieve your greatest state of personal wellness by being your medical advocate. If you would like to speak to our Customer Care Center directly, please call (833) 252-5535. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. 708-684-8000. There are also a handful of certificate programs advocates may take. Your health is important to us and we want to keep you informed of COVID-19. Call from 602, 623, and 480 area codes: 602-417-7200, Call from 928 and 520 area codes: 1-800-331-5090, Provider Services Call Center Hours: Mon.-Fri., 7:30 a.m. - 5:00 p.m. 74232. I became a doctor because I wanted to take care of women throughout their lives, which is an exceptional privilege. Facility or department must have at least 0 and no more than 256 characters. Dr. Mahnert is great and the rest of the staff, I'm very pleased that Dr. Mahnert knew my old doctor, I know I can trust her. If you need someone to stay with the patient overnight, this will be important. Health Choice Arizona: 1-800-322-8670 Ever wish you could have your own personal health navigator? Arizona Medical Network/PHCS/Beech Street. City must have at least 0 and no more than 256 characters. If you are a current member and need assistance, please call our Customer Care Center. To report a concern about the quality of care or services you have received, please submit a Quality of Care concern. Human Resources: 480-323-4501. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. 24/7 online access to your health information for Banner patients. Dale is an experienced fact-checker and researcher with a Master of Science in Journalism from Columbia University, Graduate School of Journalism. Arizona Complete Health -Complete Care Plan: 1-888-788-4408 The Office of Patient Advocacy is the liaison between patients andthe hospitalin their expressions of praise or concern so that moral, ethical, operational and care standards are upheld on behalf of HealthAlliance patients. Department Phone Number; Intermountain Healthcare Corporate and Executive Offices . New Providers: AZ-APEP.gov/UserRegistration Its a way to connect you with the resources you need and help you make informed health care decisions. Report Provider Fraud: 602-417-4045 [go to full article], Effective November 15, 2022, prior authorization for Syangis is not required. American Indian Health Program: from area codes 602, 480, or 623, One website, AdvoConnection, provides a searchable directory of advocates who offer a variety of kinds of help to patients and caregivers, such as medical, hospital bedside assistance, insurance denials or claims, billing reviews and more. For Providers: (480) 684-7070 - Metro Phoenix HonorHealth Foundation: 480-587-5000. Or send an email with your name, AHCCCS identification number, date of birth, phone number, the name of the provider and a short description of the issue to: CQM@azahcccs.gov. References are vital. There are no standard fees or standard procedures because, of course, every patient is unique and every case is different. If you are not able to resolve any issues through the Office of Patient Advocacy and wish to take further action, please contact: New York State Department of Health Phone: 602-954-8380 Care Concern/Patient Advocacy To . Banner - University Medical Center Phoenix Preferred Phone Number 602-521-5700 Expertise Training University of Michigan Medical School Fellowship, Minimally Invasive Gynecologic Surgery, 2015 Kaiser Permanente Medical Center - Santa Clara Residency, Obstetrics and Gynecology, 2011 University of Wisconsin School of Medicine and Public Health These advocates charge a fee for their services, but they are definitely worth the cost, even if it's only for the confidence you will have about getting the best care. Address immediate questions or concerns with your care team. The value of the Additional Address field is not valid. Out-of-State Toll Free: 1-800-523-0231, How to Apply You can also get more information about our Financial Assistance Program by completing this secure form, or you can call our Financial Assistance Hotline at 1-800-442-1128, during regular business hours. Learn more about Cash Assistance available through the Arizona Department of Economic Security. Skip to Intermountain Healthcare company wide navigation, Skip to Intermountain Healthcare company wide footer navigation, Search Intermountain facilities, clinics, and services, Search Intermountain-affiliated physicians, Click here if care was provided by SCL Health, Click here if care was provided by Intermountain Nevada, Physician Relations and Medical Staff Concerns, Intermountain Healthcare Leadership Institute. Electronic diagnostic tools are also used in the home to provide feedback about the members vital signs. When needed, I advocate for minimally invasive surgery (vaginal, laparoscopic, and hysteroscopic). Your name and personal data won't be shared with any other organization, sold or used in any other way. Health care advocates have access to a full team of health professionals, pharmacists and more, becoming a one-stop resource for the following: To talk with an Advocate, call the phone number on your member ID card. Are You on Call 24/7? Other phone numbers. Click hereto find out more about COVID-19. Get care for low-level urgent conditions through a video chat with a provider, 24/7, on your computer or mobile device.Learn More. The program is based on an easy-to-use electronic tablet that connects patients with physicians and other clinical team members around the clock through a two-way visual and auditory communication system. Banner University Family Care/ALTCS (B UFC/ALTCS) is a health plan for participants in the Arizona Health Care Cost Containment System (AHCCCS), which is Arizona's Medicaid program and the Arizona Long Term Care System (ALTCS) program. Copyright 2023, Intermountain Healthcare, All rights reserved. The value of the City field is not valid. The value of the Facility or department field is not valid. Care1st Health Plan: 1-866-560-4042 Still not finding what you are looking for? Comments must have at least 0 and no more than 1024 characters. The value of the Address field is not valid. HealthAlliance Office of Patient Advocacy 105 Mary's Avenue Kingston, NY 12401 patient.advocate@hahv.org 845.417.7692 8 a.m. - 4 p.m., Monday - Friday At other times, you can leave a message or call the hospital operator and ask for the nursing supervisor Or Do You Have Specific Hours? Complete this online form: Access to Covered Medicaid Services (Web form), Or send an email with your name, AHCCCS identification number, date of birth, phone number, the name of the provider and a short description of the issue to: CQM@azahcccs.gov. Banner Health Network P.O. Gynecology, Minimally Invasive Gynecologic Surgery, Obstetrics and Gynecology, Fellowship, Minimally Invasive Gynecologic Surgery, 2015, Residency, Obstetrics and Gynecology, 2011, American Board of Obstetrics and Gynecology, 2014. In that case, choose a longer distance to yield more results. Call: 602-542-7600 Theyre here to provide you with the support you need when you need it, for a more positive and effective experience. Health Insurance for Children, Provider Enrollment Call your health plan first! HealthAlliance Office of Patient Advocacy To reach HonorHealth by phone, refer to the complete list of HonorHealth phone numbers. In-State Toll Free: 1-800-654-8713 (Outside Maricopa County) Apply online at www.healthearizonaplus.gov or call 1(855)-HEA-PLUS (1-855-432-7587). . Or call 602-417-4885 and leave that information in a voicemail. Verywell Health's content is for informational and educational purposes only. Address must have at least 0 and no more than 256 characters. Your care team is your primary resource for questions or concerns. Contact Us Form. Pay Your Premium Starting January 3, applications will be accepted. Banner Health Network Nurse On-Call (602) 747-7990 (888) 747-7990 (outside of Maricopa County) Open 24 hours a day, 7 days a week including holidays. If this is an emergency please go to the nearest emergency room or call 911. [go to full article]. If you have questions regarding your Intermountain Healthcare hospital, clinic, or physician bill, contact Customer Service. For questions regarding the vendor registration process or for general information, please call or email ProcureAZ. HealthAlliance Hudson Valley Email: patientfeedback@imail.org 855.373.2122 Subscribe to Newsletters The value of the Comments field is not valid. To learn more about these programs, contact, Banner Health NetworkService Center(602) 747-7990 in Maricopa County(888) 747-7990 outside Maricopa County. Privacy Statement | Visitor Use Agreement. The value of the Last Name field is not valid. Use the link below to find the phone number for any of our providers or clinic locations . Is Physical Therapy Covered By Insurance? At Banner Health, we believe that protecting your privacy is important. In particular if the advocate charges by the hour, you'll need an idea of how long a service will take to perform. The HealthAlliance Office of Patient Advocacy serves patients of HealthAlliance Hospitals in Kingston, NY and Margaretville Hospital in Margaretville, NY. Skip to Intermountain Healthcare company wide navigation, Skip to Intermountain Healthcare company wide footer navigation. Patient identities are withheld to ensure confidentiality and privacy. Case Managers are specially trained nurses who work closely with your physician as part of his or her medical team. Patient Advocate Foundation (PAF) is a national 501 (c)(3) non-profit organization which provides case management services and financial aid to Americans with chronic, life threatening and debilitating illnesses. Patient Advocate Contact List; Location . Call from 602, 623, or 480 area codes: 602-417-4232 15436 . While private patient advocacy is a growing career, patient advocates are still not easy to find. Directions & Parking MD Anderson has many convenient locations . 845.417.7692 How to Find, Interview, and Choose a Patient Advocate. General Information (702) 852-9000. Phone: 713-792-7776 (after hours and weekends, call 713-792-7090) Greeter Program: When you come to MD Anderson, we want to make sure there is a friendly face to greet you. Call from any other area code: 1-800-523-0231, Email: APEPtrainingquestions@azahcccs.gov 36 S State St, 23rd Floor If you, or a family member, have a question about your hospital stay or HonorHealth Medical Group visit, please let us know. For some advocacy a phone or video call will be sufficient. Email: AHCCCSFraud@azahcccs.gov. Another website offers a list of advocates who belong to an organization called NAHAC, the National Association of Health Advocacy Consultants. Intermountain Healthcare is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. Healthcare made easier. Further, if there is a charge for them, you'll need to decide whether that's an additional service you do or don't want to pay for. Fee-for-Service Fee Schedules, Contact Us Banner Health Network (BHN) offers a Case Management program to assist members with acute and chronic medical problems. Banner Health NetworkP.O. Hours of Operation +1 . Email the patient relations representative at the hospital where you received care*: John C. Lincoln Medical CenterJCLMC.patientrelations@honorhealth.com602-786-2082, Deer Valley Medical CenterDVMC.patientrelations@honorhealth.com623-879-5552, Scottsdale Osborn Medical CenterSOMC.patientrelations@honorhealth.com480-583-0843, Scottsdale Shea Medical CenterSSMC.patientrelations@honorhealth.com480-323-3660, Scottsdale Thompson Peak Medical CenterSTPMC.patientrelations@honorhealth.com480-324-7752, Sonoran Crossing Medical CenterSCMC.patientrelations@honorhealth.com, HonorHealth Medical Group (multiple locations)623-580-5800, Virginia G Piper Cancer Care Network480-323-4547. They will make sure you are getting the care you need, and identify any barriers to care like transportation issues, financial concerns, family difficulties, depression or other problems that may slow your ability to heal.
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