If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. Yes If no timely response is received from StubHub regarding your Notice of Dispute form, you may then initiate an arbitration proceeding against StubHub by filing a Demand for Arbitration Consumer Arbitration Rules form with the AAA. 0000001764 00000 n Luckily, weve compiled (and tested!) How do I get my tickets back if they didn't sell? StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Go to 'My tickets' then Orders in each one to see if you bought tickets. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream With only these four steps, your refund request is faxed. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Re: Disputing A Charge = Locked StubHub Account? Is there any type of fee to cancel a listing that has not sold? StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. The card cost $500/year to have and has excellent purchase protection. Submit your case! No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. You may download a form Notice. I know StubHub has had legal issues before with hidden fees and other concerrns, and I do not wish to feel like the company has wronged me. Account number of identifier. Search through past posts using the search bar at the top of the forum page. For the reasons described above, the likely result of these quick-fire response and payment requirements is that StubHub will agree to pay your refund claim on or around the due date. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. If you have a dispute with StubHub, please contact StubHub Customer Service. StubHub gets a lot activity from users on Facebook than it does on Twitter. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. wikiHow is where trusted research and expert knowledge come together. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. By signing up you are agreeing to receive emails according to our privacy policy. 5 Ways to Connect Wireless Headphones to TV. 5m$. By using our site, you agree to our. StubHub is the world's top destination for ticket buyers and resellers. Sorry we couldn't be helpful. And best of all, the practical effect of StubHubs user agreement requiring it to pay all the arbitration costs (these costs alone can run several thousand dollars, which is probably a lot more than the cost of the concert tickets youre asking to be refunded), and possibly your lawyers fees and costs too, is that StubHub should be strongly incentivized to pay your refund claim rather than dispute it.[7]. HUKk1W1{Gii Bbh]qJO-F}+@_o1atqzR_OnNo9^X. Its possible that someone with an identical problem has posted for help before. She was just relaying a message. [4] The formal name of the user agreement is StubHub Marketplace Global User Agreement, and you can find a copy of it here: https://www.stubhub.com/legal/?section=ua. So I would encourage everyone to file for arbitration. so I filed a notice of dispute with my bank where I was charged $540 through my check debit card for NBA basketball tickets of the Dallas Mavericks versus the Houston Rockets. Check out, All tip submissions are carefully reviewed before being published. The parties shall attempt in good faith to resolve potential disputes informally and promptly. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Notice of Dispute. Customer service all the way to your seat, 2000-2022 StubHub. The Court understands that StubHub may dispute the facts as alleged in this case, and it will have an opportunity to address such . My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. Anybody hear about this? You will enter your community username and new password and done! For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. Lindsay is the author of this solution article. It is possible to request a refund on a purchased StubHub ticket manually. 0000001174 00000 n 2 if you have questions about buying tickets. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. |o`3`=C-L7W,`el0\u@`67f\ /dC + To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). I contacted StubHub multiple times and they would not refund my money. Decide on what kind of signature to create. I'll be there to see them go bankrupt. 0000001351 00000 n Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Orders. In essence, the notice of dispute will put the estate administration on hold until it is removed. %%EOF Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. Directing the notice of dispute. Your account will stay inactive until you: Drop the dispute Pay StubHub the amount you owe Was this answer helpful? [9] See Paragraph 22, Section B, titled Arbitration Procedures., [10] https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf. If you still wish to file a complaint, fill out their notice of dispute form and mail it StubHub's legal department. 4 if you have questions about listing tickets. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? . Privacy Policy. 0000013668 00000 n Go to solution Dispute Cancellation Fee Hello, My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute 08-11-2021 07:33 AM. Sign In. Bk endstream endobj 58 0 obj <>/Metadata 3 0 R/PageLayout/SinglePage/Pages 2 0 R/StructTreeRoot 5 0 R/Type/Catalog/ViewerPreferences<>>> endobj 59 0 obj <>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>> endobj 60 0 obj <> endobj 61 0 obj <> endobj 62 0 obj <>stream HUKo0WX(zTaa}HvR#tZi/s\jg@T>N9@lP:V&YNn>n>A+_2J ibcO?E'YT1$\@k|E/PN The timeline of purchases happened so back to back that this was completely out of my control. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. To request your refund in this way, go through the following steps: StubHub has a strict set of requirements that make you eligible for a refund, which can also take several forms. Tel: 205.795.6588 When issued, the probate courts are unable to grant probate for the will and must wait until the notice has been dealt with. They mention on their website that you should call their normal customer service number to ask about adding an event. Thanks to all authors for creating a page that has been read 59,334 times. Lesson learned. [9] But go ahead and set this down for review on your calendar because in this authors experience, StubHub may not respond. You may send a copy to StubHub at the following address: StubHub, Inc. c/o National Registered Agents, Inc., 2875 Michelle Dr., Ste. Recently, I wrote for Lawfare about Sen. Dick Durbin (D-IL)'s new STOP CSAM Act bill, S.1199.The bill text is available here.There are a lot of moving parts in this bill, which is 133 pages long. 57 0 obj <> endobj xref 57 26 0000000016 00000 n With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. StubHub called to say that they are not issuing a refund because the event was rescheduled. The game was supposed to take place on March 23 and it never happened. Thank you! This article has been viewed 59,334 times. All Rights Reserved. 100, Irvine, CA 92606. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Daphne, AL 36527 Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. Code 22507 "The ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request". Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. There are stories on the StubHub community and this sub that their banks and other credit cards that did not settle the dispute. Poor customer service is the biggest pet peeve to DoNotPay. Sub-Category: Other Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Danielle is the author of this solution article. endstream endobj 64 0 obj <>stream Pro tip: Each number appears to go to a different department. Sit back and relax while we do the work. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. 0000012767 00000 n We do still love going to events and want buying tickets online to be easy and safe. Address the envelope: StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute 199 Fremont Street, 4th Floor San Francisco CA 94105 How do I get a refund from StubHub? Read on to get the help you need to contact StubHub. 0000048135 00000 n Go to 'My tickets' then Orders in each one to see if you bought tickets. Virginia, USA. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Help us improve this article with your feedback. DoNotPay can be by your side during the process and help you sue any company in small claims court. If you feel like StubHub cheated you, you could take action against them. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use . The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Yes No Still Need Help? StubHub Notice of Dispute. Use of this website signifies your agreement to our. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. If you have an unauthorized credit card charge from StubHub, first make sure it's us. I received a refund in its entirety. HVn1+9x,R-@C-S}k":(%ERA0h!>mnaq./wej]_>e82ea8|w>i,7_x0x6[b8/)DQK8a yN&9v^ '].i}wonpl4 R -tS QFdjr@_ TOx`r K trailer <]/Prev 51923/XRefStm 1008>> startxref 0 %%EOF 82 0 obj <>stream A copy of the Demand for Arbitration Consumer Arbitration Rules form is available for download from AAAs website[10] and a copy is appended to this article as Exhibit B, StubHub Article, Consumer Demand for Arbitration. I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? 96 0 obj <> endobj Does StubHub Give Refunds? The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. I was prepared to proceed to arbitration by stating the California Bus. to check out everything we offer. Create your signature and click Ok. Press Done. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute (Notice). Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. StubHub will refund your money if an event is cancelled or moved. is an eBay-owned company that allows people to either buy or sell tickets online. StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Most contracts include the address of each party and notice requirements. Our corporate social responsibility program is focused on education, and diversity is one of Christian & Smalls core values. 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream My Sales. Xc:b~f9 R$N1Nc`+i\`4cWS+ * Design Christian & Small LLP represents a diverse clientele throughout Alabama, the Southeast, and the nation with clients ranging from individuals and closely-held businesses to Fortune 500 corporations. Fax: 251.432.1700, Business Services and Commercial Litigation, Author: Bradley R. Hightower StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Customer service all the way to your seat, 2000-2022 StubHub. c/o National Registered Agents, Inc. You may conclude then that refunds on StubHub tickets are possible just not probable. DoNotPay records the details of your purchase to boost your chances of winning the refund. The company does have something they term FanProtect Guarantee in its User Agreement. No. Prices may be higher or lower than face value. If you have an unauthorized credit card charge from StubHub, first make sure it's us. 0000004513 00000 n Rap/Hip-Hop music is the type of sound that comprising the hip hop genre. Create is a multi-purpose WordPress theme that gives you the power to create many different styles of websites. ed troyer wife; buyer says i sent wrong item; bloomfield democrat obituaries; what causes low amylase levels in dogs; george jenkins high school schedule The contact number is only for US and Canada. Sell Tickets. When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Doesn't matter that it happened while you were asleep. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. Payments. 1 if you bought tickets and you have a problem with them. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . 8, Ch. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. For example, covers your new purchases for 120 days against damage or theft, extends the time period of the manufacturer's warranty by an additional year, and you can be refunded for items that the store wont take back within 90 days of purchase. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Did you find it helpful? My Listings. If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. You should know that not all credit cards or banks will fight on your behalf. Its been well-reported in the media[2] and is the subject of a class-action lawsuit. [7] There is a provision in the Paragraph 22, Section C of the user agreement, titled Costs of Arbitration, which provides that in the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse StubHub for all fees associated with the arbitration paid by StubHub on your behalf that you otherwise would be obligated to pay under the [AAA] Rules. But given Californias consumer-friendly laws that apply to any arbitration claim, including its ticket seller laws in Cal Bus & Prof Code Div. Lesson learned and next time don't list on multiple sites. I am seeking a refund of the . 21, et. We use cookies to make wikiHow great. If you and StubHub are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or StubHub may initiate arbitration proceedings pursuant to the Rules. )I am far from done with reading and analyzing the bill language, but already I can spot a couple of places where the bill would threaten encryption, so . and Prof'l. [1]You already know that. My Tickets. Re: StubHub Notice of Dispute [1. (Techdirt valiantly tries to cover them here. Here's how you can use DoNotPay to appeal fees: Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. 0000009849 00000 n StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. Call 1-866-788-2482 to speak to a customer service representative from StubHub. The clause is designed to protect both buyers and sellers. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Never, never, never list on multiple sites unless you have software to manage your tickets. 0000013933 00000 n For obvious reasons, this isnt usually a satisfying compensation. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Exhibit A, StubHub Article, Notice of Dispute, Exhibit B, StubHub Article, Consumer Demand for Arbitration, https://www.stubhub.com/legal/?section=ua, Exhibit C, StubHub Article, Request for StubHub to Pay Fees, https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf, International Society of Primerus Law Firms. Suite 101 StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. It is derived from the folk poets of West Africa, Caribbean-style toasting and American Blues and Jazz sounds. Tel: 601.427.4050 StubHub will send you an email with instructions on how to claim your refund or credit. Your email address will not be published. The Chase Sapphire Reserve card fought on my behalf and ultimately refunded my tickets worth over $1000. Dear sir/madam, I am writing to request an investigation of the following; Dispute 1. Lets dive into it right away. Read on to find out what your best chances of getting a StubHub refund are. If you click on the link above you can download the form and fill it out and send it via certified mail to the address. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Rap/Hip-Hop Tickets- Hip-Hop Over to the Show! Tel: 251.432.1600 There are three variants; a typed, drawn or uploaded signature. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. 0000010088 00000 n Dispute 2 (if any) The same format is followed. StubHub has 30 days to respond and after that you can file to proceed to arbitration through the American arbitration Association where the case would be heard via telephone through an arbitration proceeding. The fault lies with you alone. A form for initiating arbitration proceedings is available on the AAA's website at. endstream endobj startxref However, Chase Sapphire Reserve did me a solid. This article was co-authored by wikiHow staff writer, Eric McClure. https://omegle.onl/. You will enter your community username and new password and done! Like others, I filed for a Notice of Dispute via certified mail to StubHub. All you need to do is follow these short steps below: Voil! My Sales. How am I able to fulfil the order after cancellation. These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. All Rights Reserved. Fax: 601.707.7913, 1 Timber Way If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866.788.2482. StubHub notes it was the first to offer the 120% credit for canceled purchases. Follow the step-by-step instructions below to design your at notice dispute form template: Select the document you want to sign and click Upload. 1. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. sID[3Z,6&- jId:"L*M 2h(q;jwGkKFLbDK/y6K5VYM 3}@nIR]apkDUN?)Bu%YJ'$}6qUQEb3N-V!E LA26m lR(VzCJ!19Y*3Z1iZeE Iv5=+o2+skl|p$a"+ $=q%=DM'+%PD&{]^=qt:$N^ GhS_QZuc0 endstream endobj 65 0 obj <>stream All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought. The clause is designed to protect both buyers and sellers. My Tickets. Cookie Notice Sorry but that's how it is. Received refund via credit card dispute Like others, I filed for a Notice of Dispute via certified mail to StubHub. Check out the table below to see the best alternatives to StubHub. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. %PDF-1.4 % As others have replied, you don't have any grounds to dispute the fee. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. StubHub is supposed to respond to your Notice of Dispute form within 30 days after the date your form is sent (mailed) according to the user agreement. I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. The company prides itself on being a Fan-to-Fan service. I live in Singapore where the StubHub app is not avail. Just log into your DoNotPay account using any. Surface Studio vs iMac - Which Should You Pick? Unfortunately, you're out of luck since you had the dreaded double-sale. 0000003771 00000 n This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In conjunction with my Notice of Dispute with StubHub I also filed a dispute with my Chase Sapphire Reserve credit card. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. Here is the instructions off the website. 0000002979 00000 n By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To take someone to Small Claims Court, you first have to notify them that they are being sued, which is called 'serving a defendant.'. No representation is made that the quality of legal services to be performed is greater than the quality of legal services performed by other lawyers. That may be the best way to protect you, the fan, from StubHub. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. 0000017831 00000 n Suite 204 Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. I knew I wasn't going to get anywhere with the representative that called me because she wasn't a paralegal or legal representative. No. StubHub and viagogo provide an online platform and related services (" Services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" Tickets ") and we may make such Services available internationally via one or more of our websites, Birmingham, Alabama 35203 From everything weve seen, the StubHub customer support is quite thin, to say the least.
Craigslist Jobs Nj Central,
Meme Soundboard Unblocked 2020,
Latest On Ponte Vista San Pedro,
Hilary Hahn Wedding,
Did Heather Childers Leave Newsmax,
Articles S