The cost is in line with the lowest charges of other authorities in the county. If you do not want to use the new paid-for service, you can either compost your garden trimmings at home or take them to the. your request for 4yrs. fly-tipping, abandoned vehicles,dog fouling, etc. telephone: 0800 183 84 84. The garden waste service will now operate on a rolling year basis. Updates will be communicated through social media and/or Ashford Borough Councils website. Report missed bin collections Make payments online (e.g. You will need to wait until your next scheduled collection. You can check what goes in which bin on our bin guide page. Report a missed bin. Yours faithfully, George Tsigarides. After this, we will not return until the next scheduled collection day. . Make a complaint about a food business or product if you are unhappy with food hygiene standards. Customers will not be compensated for a missed collection, No refunds will be provided in the event that collections cannot be carried out for reasons beyond the councils control, e.g. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Information Team. mySociety We aim to collect any legitimately missed bin within 24 hours of receipt of the report. parked cars, If containers are not presented for collection at the right time and in the right place the crew will not return to empty them until the next scheduled collection date, After the containers have been emptied, the crew will return them to the place from which they were collected on the basis that it is the customer's responsibility to take their containers back within the boundary of their property. What goes in your bins and boxes. Advice about green, blue and food waste bins for new housing developments, including how to buy a set if your developer doesn't provide them. County Council, Room 2.87, Sessions House, County Hall, Maidstone. You can check your collection dates online www.staffordbc.gov.uk/collectiondays. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. if the customer does not renew their subscription at the end of a subscription period the council will arrange for the customers containers to be collected. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or force majeure without prior notice and without customer refund in these circumstances; the service will resume as soon as conditions allow. Suspected food poisoningPoor hygiene practicesA problem with a food product, Dangerous structureFly-postingPlanning breach, Benefit fraudCouncil tax change of addressHousing benefit and council tax support change in circumstances formCouncil tax landlords tenancy informationCancel your council tax single occupancy discountNational Non Domestic Rates occupation formNational Non Domestic Rates vacation form. Large cardboard boxes (these should be placed on top of, or collapsed in, your green recycling bin); Other construction material waste such as plasterboard and broken up fixtures and fittings. If your bin has been missed but your neighbours has been collected, please report it. Please check that this is set up and the bank has all your contact information before trying to pay online or coming into the council offices to pay. This is so we can keep the bins in use and give them to new subscribers wherever possible, instead of spending more money on buying new ones. Your wheeled bins must be ready by 7am on collection day and placed at your nearest collection point at the. (05798215). Also, by no longer taking garden waste with household refuse, we can ensure it is properly composted and reused, instead of being sent for incineration. Want the latest council news delivered straight to your inbox? Last updated on 24/04/2023. Bins, waste & recycling. Sorry! Free bulky waste collection; Assisted bin collection; Commercial & trade waste. Bulky collections will be still be available to residents at other times, with a new price of 20 for up to 3 items. All garden waste containers must be clearly visible from the road, and accessible without obstruction. Missed bin collection. View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Your garden recycling will be composted and used as an agricultural soil improver. or permitted to do so by law. Information Regulations. Household Waste Collection Service Standards. but recipients are responsible for carrying out their own checks. Containers filled with contamination will not be emptied. You must report one type of missed bin collection at a time. You can report a road or travel issue directly toKCC, or choose from the most common issues below: Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Itemsneed to be put out by 6am on the day of collection on the boundary of your property and clearly visible for the crews collecting. The legal basis allowing us to process your data will vary depending upon your specific complaint, but will predominantly fall under that of the public interest. Councils data protection pages which can be found at Skip to main content. You do not have to renew your subscription but please be aware that if you do NOT renew your subscription, your garden waste will no longer be collected and you may have to give back your brown bin. personal information collected during the process of making an information Your information will only be used to aid with the resolution to your complaint and may be shared across departments within the Council or with external council contractors if your complaint requires so. . UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. you left your bin out in the correct place on the correct day by 6am. Ashford TN23 1PL. Download The Garden Waste Service is available to all domestic households with a garden within the Ashford Borough Council local authority area where the council confirms (i) that it is practical operationally for the council to provide the service and (ii) that the customer has adequate space to store the number of containers included in the customers service contract/subscription. The customer must indemnify the council against claims and liabilities arising from the presentation of the containers on the customers property that are not due to any act or default of the Council. handle and treat your personal data can be found here: Precautions have been taken to ensure that this is a virus free message Dear Ashford Borough Council, Please confirm if bin collections are funded from the collection of Council Tax. Bulky item collections will be suspended from Monday, December 26 2022 to Monday, January 9 2023. (05798215). Garden waste containers may not be new, but will be supplied in serviceable condition. Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. Read more about our cross border policy. request. You can let us know about missed bin in these ways. View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Garden waste containers must be presented at the kerbside on the boundary of the property no later than 6am on the day of collection and in a safe manner. Celebrate the Coronation of His Majesty King Charles III News. If we have told you that something would be done, but it hasnt been done or is taking too long. Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one place and both trackable and accessible 24/7). It is the customers responsibility to remove the incorrect item(s) prior to the next collection. Ashford Borough Council is the data controller for any Affected households will be. SocietyWorks Ltd Ashford Port Health given the green light to start border checks at Sevington News. If your property cannot accommodate wheeled bins, please contact us. You can check which bin is due for collection in the bin collection calendar. The way you pay online has changed and your bank has introduced additional security checks for most online payments. If you have any queries please contact us on 01233 331111. Waste Collections Update - Tuesday 13 December. We also encourage all residents to compost their garden waste at home wherever possible - you can produce your own compost by using organic kitchen waste and waste from the garden and Ashford residents can now get great deals on composting equipment at www.getcomposting.com. Report a missed bin. If a member of our staff or someone working on our behalf has treated you unfairly. Sharing the best of our borough. not share your information with any third parties unless we are required processing is being conducted relying upon the legal obligation placed Toggle navigation. Unauthorised use, If you want to make a complaint about non-compliance with the. ME14 The council or contractor has the authority to apply stickers to garden waste containers to identify issues or to provide education on items appropriate to recycle. named addressee (or authorised to receive it for the addressee) you may Ai chi yw perchennog unrhyw hawlfraint masnachol ar y dudalen hon? request. Book a bulky or electrical item collection. Residents in Northampton Borough can now renew or sign up to the garden waste collection service for 2021-2022 subscription period.
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