To ensure the high quality and accuracy of the audits, only those undertaken by UFI accredited auditing bodies are accepted, using the UFI Standard Audit Certificate. Please select the correct language below. Because clients may have emergencies between counseling sessions, typically the better option is for counselors to. May be acceptable if the counselor believes the disclosure will benefit the client. Ralph sends a flyer inviting consumers to a marketing/sales event to each resident via postal mail. Is based on a formula that includes graduate courses taken, number of administrations of that particular test previously, and amount of supervised experience giving that particular test. Do you think the people of Russia would have agreed with this view of the royal family as portrayed in this photograph, especially during World War I? On what rivers did Chinese civilization develop? Should explain that while the counselor will keep things confidential, there is no guarantee others in the group will do the same. You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. Which of the following methods of contact is permitted? Find out how you can intelligently organize your Flashcards. Contact the client who filed the complaint to see if you can work things out. John has Power of Attorney to act on behalf of his mother. Acting as a witness in litigation concerning other people. Are a good way to inform clients of their rights and responsibilities and are required by some federal rules and state laws. Sometimes counselors find Use LEFT and RIGHT arrow keys to navigate between flashcards; Use UP and DOWN arrow keys to flip the card; At their most fundamental level, codes of ethics serve to. Bethany may accept the information, but must observe permission to contact and unsolicited contact guidelines, which will limit her to using postal mail to contact Bethany's friend. University committees that review research proposals to ensure that human participants are protected are called, The most significant problem within the counseling profession today, according to the authors of the text, appears to be. If a counselor wants a person other than a biological parent (such as a step-parent or grandparent) to have confidential information regarding a child client, a simple solution is to. You must follow the same code of ethics as practicing counselors. Is this photograph an idealized view of royalty? We'll bring you back here when you are done. Getting state laws passed that regulate the practice of the profession. Each of the following groups might be considered to be vulnerable adults who are protected from abuse in some states by stature EXCEPT, Family counselors often view the family system as their client and treat the family as one entity, as opposed to treating individual family members, and our laws. Client confidentiality is assured by the standards of American Psychology Associat Ethics will follow every case, every supervision, and every aspect of the counseling field. We weren't able to detect the audio language on your flashcards. UnitedHealthcare not less than 7 calendar days prior to advertising. Leave any field requesting a consumer email address blank. The nature of the privacy concepts of confidentiality and privileged communication is. Promise the client privacy, but explain there are exceptions and give a general overview of the exceptions. Generally, counselors create clinical case notes. Appropriate credit must be given, but there are no firm rules. Consult with an attorney and follow his or her advice. For their own use, so that they may be effective counselors. What did Dino do that was NOT compliant? While you are counseling as a graduate student. The individual must be legally authorized in the state in which the consumer resides to act on behalf of the consumer (e.g., Power of Attorney). Over 50% fail in the first year, and 95% fail within the first 5 years. (D) inheritance If you believe your supervisor at your work setting is forcing you to act in what you consider to be an unethical manner, you should. Supervisors must handle the tapes appropriately during the time the tapes are in the supervisors possession. Should be careful not to assume that clients have access, expertise, or confidence in using computer applications. The administrative supervisor is most likely to be held accountable as well because the administrative supervisor has direct control and authority over the counselors day-to-day activities. The President introduced to Congress a $172.5\$ 172.5$172.5 million proposal to strengthen the U.S. Border Patrol and reduce visa fraud and false asylum claims. You have created 2 folders. Introducing Cram Folders! The Health Insurance Portability and Accountability Act (HIPAA) requires that. Counselors should take the clinical notes they need in order to function effectively as professionals. Counselors could disclose their values to a client, if it is possible to do so in a way that conveys to the client that the counselors values can be accepted or rejected without risking the relationship. Add to folder Decide which choice fits best in the blank. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until October 15. Roger is conducting an educational event and has asked a couple of providers to be present at his booth. 2021 United HealthCare - Ethics and Compliance, UHC Chronic Condition and Dual Special Needs, John Lund, Paul S. Vickery, P. Scott Corbett, Todd Pfannestiel, Volker Janssen, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Byron Almen, Dorothy Payne, Stefan Kostka, Learning curve unit 2 multiple choice review. Which of the following statements is most appropriate regarding clinical case notes? When the consumer consented to be contacted for sales activities, subsequent telephonic contact has not yet occurred, and the permission has not yet expired. HIPAA rules state that if clients are first informed and given an opportunity to orally object. Part of the process for obtaining and maintaining UFI quality certification involves carrying out regular audits of exhibition statistics (every other edition for exhibitions that take place once every two years or more often). Must render the proper diagnosis, whether or not the client will be reimbursed. a. uncomfortable c. inoffensively determined b. intolerable d. insincerely earnest. c. object of a preposition. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. When counseling a client from a racial, ethnic, or cultural group different from the counselors, it is important for the counselor to remember that. As used in this sentence, asylum means. Breaches of client confidentiality by counselors. Please view UFI Approved Event questions for further information. c. inoffensively determined (C) insurance In the counseling domain nothing hurts a therapists reputation or fidelity more than losing the trust and confidence Privacy is an important aspect of the client and counselors relationship. Obtain written parental permission before counseling students in most circumstances. Counselors give clients a clear written explanation of how counselors use, keep, and disclose their health care information. In the view of the authors of the text (Remley and Herlihy), a counselor who failed to report to the police that a client had been illegally discriminated against in a public restaurant based on his race. Careful and diligent case writing enhances the quality of services provided to clients and, ultimately, can protect practitioners. Most legal issues faced by counselors involve. Confidentiality and Informed Consent Being too color conscious, thus attributing all problems to a clients cultural background. The hearing aid representative has general information on hearing loss, business cards and logo coffee mugs (worth $8). d. insincerely earnest. UFI requires that all audits for UFI Approved Events and UFI Approved International Events are carried out in accordance with UFIs Auditing Rules for the statistics of UFI Approved Events and UFI Approved International Events. Which of the following must you not do when marketing UnitedHealthcare Medicare Advantage or Prescription Drug Plans to consumers? Dino presented a plan prior to October 1. Before you can start the appointment with both consumers, ask the consumer's friend to complete an SOA. Counselor liability for defamation of character. It is questionable ethically for a university professor to. Supervisors should return tapes to counselors after the tapes have been reviewed. Only the marketing/sales events, both formal and informal. The nature of the privacy concepts of confidentiality and privileged communication is. An ethical right to privacy and confidentiality, but no legal right in most states. (Select 2), Fraud, Waste and/or Abuse hotline audio not yet available for this language, {"cdnAssetsUrl":"","site_dot_caption":"Cram.com","premium_user":false,"premium_set":false,"payreferer":"clone_set","payreferer_set_title":"PS313 Ethics Final Exam","payreferer_url":"\/flashcards\/copy\/ps313-ethics-final-exam-8024542","isGuest":true,"ga_id":"UA-272909-1","facebook":{"clientId":"363499237066029","version":"v12.0","language":"en_US"}}. The client should be advised that e-mail messages can always be retrieved and that e-mail systems are not as secure as other means of communication. Would be acting appropriately, in that counselors have no duty to enforce laws. Please upgrade to Cram Premium to create hundreds of folders! Verified answer. When local chapters, state branches, regions, and divisions of ACA receive ethical complaints against members, they refer them to, If you believe another counselor is behaving in an unethical manner, the first thing you should do is. Certain auditors are members of UFI and are therefore already accredited by UFI. In a situation in which one spouse in a married couple demands that a counselor testify in court as to what occurred in counseling sessions, and the other spouse insists that the counselor not testify, the best course of action is for the counselor. If a supervisee is sued for negligence when a client commits suicide and a jury finds the counselor at fault. Misinterpreting a clients culturally learned patterns of communicating or behaving. Not say anything you would not want repeated or would not want to repeat yourself under oath at a later time. Involving a sexual relationship between the client and the counselor. In which of the following situations can telephonic contact be made with a Medicare eligible consumer? Disclosure of confidential information is acceptable when all of the following conditions exist EXCEPT: An attorney sends a counselor a subpoena. Educational events provide objective information about the Medicare program and/or health improvement and wellness. Agent Ralph wants to market Medicare Advantage Plans in his neighborhood - an area that consists of single-family houses, an assisted living facility, a church, and public library. Calm the person down, if possible, and listen to the concerns. There is no consensus among professionals as to which dual relationships are acceptable and which are not. The standard used to determine whether a particular counselor is qualified to administer and interpret a particular test. School counselors have a legal obligation to do all of the following EXCEPT. Occur rarely, and when they do occur usually were inadvertent. Within the counseling profession the primary national voluntary certification agency is, Proper maintenance of test security by counselors includes all of the following EXCEPT. The tapes should be labeled simply, in a manner that does not bring attention to the fact that the tapes are confidential records. Dec. 2016. With regards to confidentiality, cou All counselors are held to honor an ethical code and standards (counselor and client privilege), which includes confidentiality to a certain extent. Counselors after delivering the tapes to their supervisors, must retrieve the tape after the supervisors have reviewed them, and then erase the tapes. If a consultant is not a consultees administrative supervisor, the consultant. Verified answer. Protect and promote the welfare of the client. Respond directly to the person making the threat, if possible. The typical counselor who enters into a sexual relationship with a client is. As an agent, you have an obligation to only enroll a consumer in a product: That is suitable for the consumer's needs, goals and financial resources. When counselors in training make audiotapes or videotapes of counseling sessions for supervision purposes. A clarification of expectations regarding who will do which parts of the work. (A) mental institution Regarding dual relationships between counselors and clients. How should agent Erin respond when consumer Mrs. Rose notices that the presented MA Plan has a Star Rating of 2 stars? The American Psychological Association of Code of Ethics could be useful to the problem that is identified here. Which describes the purpose of educational events? A fee structure based on amount of family income and family size. All of the following are steps toward professionalization. The word or phrase that you choose must express roughly the same meaning as the italicized word in the passage. To sign an enrollment application on behalf of a consumer, what authority must the individual have? Once contact is made or 9 months from the date the consumer provided permission (e.g., consumer signature date on BRC) or 90 days if on federal do not call list, whichever comes first. A product that is suitable for the consumer's needs, goals and financial resources. Legislators agree to license a professional group, such as counselors, only when it can be shown. The President introduced to Congress a \$ 172.5 $172.5 million proposal to strengthen the U.S. Border Patrol and reduce visa fraud and false asylum claims. Which of the following are the ways to report potential FWA? Legal principles view the contents of the counseling records about a particular client as belonging to. What does that mean when it comes to his mother enrolling in a Medicare Advantage Plan? Once Gordon Young completes his training program, he will be a certified project manager. Instruct clients to call a 24-hour mental health hot line number or report to a hospital emergency room. Laws dictate minimum standards of behavior that society will tolerate while ethics represent the ideal standards expected by the profession. When a counselor communicates with a client using e-mail. Set up a system that requires a password to access the files. Producer Help Desk (PHD). Letting clients take tests home to complete. According to the United State Small Business Administration, the percentages of business that fail are. A time-line to complete the various tasks. Prevention and early intervention are the most appropriate means in dealing with emotional and personal problems. It contains a blank and is followed by four answer choices. What should you do? Should be ongoing, coupled with periodic evaluation and opportunities to correct deficiencies. Accurately audited to UFI's international standards, they provide exhibitors and visitors with a sound basis for business decisions. Is a professional isolated male counselor who is experiencing distress or crisis in his personal life. According to Major Wingfield, the game should have an almost ?\underline{? What type of events must an agent report to UnitedHealthcare? Becoming a united and societally recognized profession. Occur rarely, and when they do occur usually were inadvertent. Use word once. Malpractice is a type of civil lawsuit that can be filed against counseling professionals for practicing in a manner that leads to, When a counselor determines that a client may be at risk for harming self or others, the counselor always must. Counselors who use technologies, such as the Internet, in their work with clients. While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. The consumer's spouse, who is neither a Power of Attorney or legal guardian. 2023 UFI The Global Association of the Exhibition Industry, New benefit: 300 ETT Club Gold Memberships offered to UFI Members, UFI The Global Association of the Exhibition Industry. A. copious B. dearth C. eloquent D. jargon E. levity F. meander G. peripheral H. substantiate I. unobtrusive J. vacillate Isabel got an unfortunate case of the giggles during the boss's speech. Regarding a clients privacy, counselors should. Annual Election Period (AEP) is a time when: Consumers can elect to join a Medicare Advantage Plan or switch to a different plan. business. When can telephonic contact with a Medicare eligible consumer be made? Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? Can supervise other counselors in a professional and appropriate manner. John may sign the Enrollment Application and must be able to provide documentation upon request by the Plan that indicates his authority under state law to enroll his mother. As an agent, you must not do which of the following when marketing UnitedHealthcare Medicare Advantage plans to consumers? The public cannot determine which practitioners are competent, and they might be harmed by incompetent members of that profession. Find out how you can intelligently organize your Flashcards. Introducing Cram Folders! Although certain groups share similar traits or beliefs, each individual is unique and may not be like most others from his or her group. What should Bethany do? Every year, 303 million visitors and 4.5 million exhibitors attend events across the globe. A counselor who is dealing with an angry client who is threatening to sue the counselor should. Using the answer line provided, complete each item below with the correct word from the box. The duly completed audit certificate must be sent to UFI Headquarters, within six months after the end of the event. If a formal ethics complaint is filed against you, you should NOT. Erin should tell Mrs. Rose that the plan has received a "Below Average" rating. Discuss the matter with the counselor and attempt to get him or her to change the behavior. Member organisers can choose to use alternative auditors provided that they perform the audits according to UFIs Auditing Rules. Please sign in to share these flashcards. Choose the correct letter to indicate how the italicized pronoun functions in the following sentence. The client automatically waives his or her privacy rights and the counselor can reveal private information related to providing counseling services to the client. 5 dollar gift cards to an in-network pharmacy. Breaches of client confidentiality by counselors. Take the steps necessary to prevent harm. If you are holding a virtual presentation, you will need to choose an online platform (e.g., Skype, Zoom, Facebook Live), instead of a physical location, for your event. Examples of unintentional racism included all of the following. Depending on the carrier and state, you may be able to compliantly hold a virtual education event for Medicare prospects or enrollees during the 2023 AEP. If you would like further information on all approved events worldwide, please click here. An agreement regarding the type of acknowledgement students will receive when the research is published. Dino, an agent, received a phone call on September 29 from a consumer interested in Medicare Advantage plans for the new plan year. Which of the individuals below would not likely have the authority to enroll a consumer in a Medicare Advantage Plan? For further information on how to become a member of UFI, or on how to have an exhibition accepted as a UFI Approved Event, please click here. Requiring members of the profession to possess specialized knowledge and skills. If this is the case, please have the auditor contact the UFI Headquarters who will be happy to provide the relevant support and information (any auditor who is not a member of UFI must be accredited by the UFI Headquarters before conducting the audit). UFI offers two quality labels for exhibitions, namely: Every year, 303 million visitors and 4.5 million exhibitors attend events across the globe. Why? Obtain a professional license if one is required in the state to practice counseling independently. by heatherhall, Try to work with your supervisor to resolve the problem. Key points with respect to diagnosis include all of the following EXCEPT. Agent John is planning to conduct a series of events. It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures. Believe that their duty is to comply with basic must and must not statements in codes of ethics, and nothing more. View family members as having separate and distinct rights and responsibilities that are individual in nature. A written history of most disclosures of client information be available to clients. Purchase liability, property damage, or other types of insurance. The below statement corresponds to a numbered sentence in the passage. Avoiding the issue of cultural differences by claiming to be color blind and treating all people as if they were alike. Before students agree to serve as research assistants, counselor educators should discuss and provide. There is no way to assure counselor competency. Use providers or provider groups to distribute printed information comparing benefits of different health plans without approval. Look up "Czar Nicholas II and his family" picture on the internet and examine the photograph. They can rely on the UFI Approved Event and UFI Approved International Event labels to choose the best possible exhibition experience, wherever they are in the world. What should Jeff do? Should consult with an attorney because laws and court cases vary as to whether the counselor will have to reveal the information over the wifes objection. Confidentiality is primarily an ethical issue, and privileged communication is primarily a legal issue. (A) mental institution (B) political . b. intolerable Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. In regard to giving credit to contributors to research projects in published reports. When a counselor uses a computer for the storage of confidential information on clients, the counselor must. ____________ (unctuous), a. uncomfortable The UFI Approved Event labels are a global stamp of authority for high quality exhibitions. Confidentiality is primarily an ethical issue, and privileged communication is primarily a legal issue. Get a signed statement form one of the biological parents allowing the counselor to disclose information to the step-parent or grandparent. Facilitating co-dependency relationships with ethnic clients out of a need to be needed. b. object of a verb. Anyone interested in applying for UFI membership must have at least one of their exhibitions audited as a UFI Approved Event or UFI Approved International Event in order to become a member. A sliding scale in counseling refers to. Changing names to reduce identification with the previous less recognized occupational status. Regarding the law of privileged communication in relation to family and group counseling. The attorney for the other side will minimize the impact of an expert witnesss testimony by each of the following actions EXCEPT. Informed consent documents that clients sign before counseling sessions begin that set forth the nature of the counseling relationship. Because race, ethnicity, gender, and social class are salient cultural variables for all people. Verified answer. Which of the following materials is an agent NOT permitted to display and/or distribute at a marketing/sales event? Require a student to participate in a research project. One of the most ethically sensitive components of counselor training that has generated considerable debate is, Flexibility in relationship boundaries between counselor educators and students may be more acceptable than between counselors and clients because in counselor educator/student relationships, the student, When administrative and clinical supervisors give corrective feedback to supervisees, that feedback. Assurance that those who decline to participate will not be penalized. Counselors who function according to mandatory ethics. Individuals simultaneously experience both privilege and oppression. Boundaries serve to protect the welfare of clients because, Clients are vulnerable in counseling relationships, The only dual relationships that are prohibited by the ACA Code of Ethics are those. What is the purpose of the Statement of Understanding? a. subject of a verb. As of now, there are 924 exhibitions approved by UFI, organised by UFI members, in 67 countries and regions. When a counselor must render a DSM diagnosis before a client may be reimbursed for mental health care services, the counselor. When does Permission to Contact for Medicare Advantage and/or Prescription Drug Plans expire? When a husband subpoenas a counselor to reveal information in a court hearing that was provided by the wife in joint couples counseling sessions, and the wife objects to the information being revealed, the counselor. Obtain a federal tax ID number if there are any employees. Clients must be told in writing the implications of any diagnosis that might be assigned to them. Write the letter of your choice on the answer line. Offering the counselor more money to not testify. Cram has partnered with the National Tutoring Association, Code Of Ethics: Privacy And Confidentiality, Confidentiality In Mental Health Counseling, Confidentiality And The Abuse Of A Client. When reporting suspected child abuse in good faith, counselors should review their particular state statute to determine all of the following EXCEPT. vocabulary. Checklist UFI Approved Events and UFI Approved International Events. Accurately audited to UFIs international standards, they provide exhibitors and visitors with a sound basis for business decisions. (B) political refuge May not accept counselors as providers of mental health services and can limit the number of providers on their list of providers.
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