attempted to install on an unsupported platform xtu

So we will close this thread. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Unlocked CPU's can utilize programs like Intel XTU. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. In order to find that .msi file, copy this and paste it in google. Forcing XTU to work on unsupported platform : r/overclocking - Reddit [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. Any tips on how to solve this? Solved: XTU setup failing with error 0x80070643 - Intel Communities Please allow us to review this further and we will be posting back in the thread as soon as more details are available. Welcome to the official subreddit of the PC Master Race / PCMR! or the folder that was in the log. The BIOS settings are not defaulted. "Attempted to install on an unsupported platform". Integrated graphics share memory is set to 64M. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 We are checking this thread and we would like to know if you were able to review our previous post. Attached is the XTU log from my last attempted install. Intel XTU says unsupported platform : r/MatebookXPro - Reddit This issue also came up with the previous (7.8) release. DeFacto IO. Sorry, you must verify to complete this action. And then when it shows you some files, click on date modified once, and open the first two files one after another. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. We are sorry to hear about this issue and we will be more than glad to assist you with this matter. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? It will only run the XTUInstaller.msi from the temp folder if the system checks say it is a processor in the list of compatible processors. However , when i tried to install it again, it came up with this error When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) [Solved] Composer Install Error: PHP Warning: copy(): SSL operation failed with code 1. Now go back to explorer. Solved: intel XTU - Dell Community I am going to work on the case. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. So, if you put it in, say c:\xtu you would just do the same thing in that folder. Posted in Cooling, Linus Media Group [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. Download the installer and run it. The boot drive was wiped, and I installed from a fresh install file. The cpu might not support that program. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. Please do not enter contact information. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. Windows 10 version is 21H2, which is listed as supported. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. Please click the verification link in your email. I am trying to install on an Intel Desktop Board DG45ID, 8GB RAM, On-Board Graphics. Your pictures do not show up until approved by moderators. More than likely, yes. I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Tried them all Rogrio, Thank you very much for your response. The current, non default parameters are: XHCI handoff is disabled. Hi there@AndrewG_Intel,1. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. We appreciate all feedback, but cannot reply or give product support. Tried running xtu again but it still did not work. A tag already exists with the provided branch name. You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. Force install drivers for XTU on unsupported cpu : r/intel - Reddit Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. We have not heard back from you so we will proceed to close this thread now. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. The SSU file is attached.5. Powered by WordPress & WPstart Theme. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. Thank you very much for this fix. Were you able to check the previous post? But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. If you sign in, click, Sorry, you must verify to complete this action. Download Intel XTU Installer from official intel download center. Any ideas why this is happening? Thank you for posting on the Intel communities. thanks. 4. Scan this QR code to download the app now. I appreciate all the information provided. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. Please provide details regarding the workaround that you attempted. User Guide. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. JavaScript is disabled. If you need any additional information, submit a new question, as this thread will no longer be monitored. #1. Your email address will not be published. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. So, when you report an error, copy it. Im assuming you didnt copy/paste the exact path I have in the article? I would love to see a solution to this! [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). Please do not hesitate to contact us back if you have additional inquiries. I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Lets users to install XTU on unsupported platforms. The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. So I tried this but every time I try to run it now it says theres another performance tuning app running. Thank you for your response and for all the details. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. Do you work for Intel? You are pretty clever on figuring this out. Thank you for checking and responding. Sign in here. Note that the installer seems to have changed how it runs. Help! Intel XTU suddenly not compatible with my system? Apparently there is no compatible processor. Because only K series overclocking CPU is supported. Internal graphics is set to "auto." In one of those folders you will find Intel_XtuInstaller.msi. This does not make sense. Windows 10 version is 21H2, which is listed as supported. HiI have a Latitude E6410 and I tried to install the XTU. If you require a response, contact support. Learn how your comment data is processed. Couldnt find the (.msi) file in any of them. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. however, after starting the installation from the shortcut, at the end it says 3- Are you running the BIOS settings on defaults? As soon as I have an update, I will let you know. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. Please click the verification link in your email. 1 hour ago Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. - gimdh/Intel-XTU-Install-Helper ^^. It may not display this or other websites correctly. Solved: Hello. Your model is not approved for running Windows 10. This indeed was full clean install. The .msi file will be in one of those two. Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. You just have to love PCs. For any other inquiries, please don't hesitate to contact us back. Thanks very much, works well. Windows 7 installation option is disabled. I have been in the process of installing all my software, and files manually.3. In order to review this further, could you please provide us with the following details? All install attempts of XTU without the workaround fail. All postings and use of the content on this site are subject to Intel.com Terms of Use. It might run ok but some features might not be available. I am experiencing the same issue. Sorry, you must verify to complete this action. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. The XMP profile is enabled for maximum RAM performance.4. Are you sure you want to create this branch? During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. The E6410 may not have been "Approved" to run W10 but it does flawlessly. I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? Let us know if you still need assistance. Follow the instructions to uninstall the Intel XTU. Sorry, Nick no idea. You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Common Issues and Resolutions for Intel Extreme Tuning Utility Intel technologies may require enabled hardware, software or service activation. My CPU is 8550u. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. profile. Its been a long while since I read the specs and what it supports. Unlocked CPU's can utilize programs like Intel XTU. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. Always report mistakes Attempted to install on an unsupported platform // Performance varies by use, configuration and other factors. If you need any additional information, please submit a new question as this thread will no longer be monitored. I know i am a bit late, but hope this helps.Try throttlestop. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. // Your costs and results may vary. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. Throttlestop software is designed to undervolt laptops. For more complete information about compiler optimizations, see our Optimization Notice. Difficult to know what the problem is. You can easily search the entire Intel.com site in several ways. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Dont have an Intel account? Intel XTU cites Unsupported Platform on system with 6700k That is a 9 yr old model. For more complete information about compiler optimizations, see our Optimization Notice. if u have any other way to undervolt the CPU, it will be appreciated. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. Uninstall Intel XTU. make sure the folder exists and that the path is correct. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. Processor is a i7-6700k, which is listed as supported. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. The BIOS settings I used from my previous system, where XTU worked, are still in effect. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. 09-27-2022 08:03 AM. Releases gimdh/Intel-XTU-Install-Helper GitHub Very good information! Related Products This article applies to 1 products Show all 1 Help document on how to use Intel XTU. Dell Latitude 5501: is it worth upgrading the CPU . Does it need some kind of permission in the BIOS to allow voltage tweaks? Sign up here Thank you for posting on the Intel communities. The Intel sign-in experience has changed to support enhanced security controls. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! That is correct. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? You must log in or register to reply here. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. : selecting the option "to keep files", etc.)? It used to be that you could click Ok in the image below and the file you need would still be there. The Intel sign-in experience has changed to support enhanced security controls. // See our complete legal Notices and Disclaimers. Please click the verification link in your email. Hi Steven,I was, however it wasn't entirely the answer I hoped for. Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. Please click the verification link in your email. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html It has been a pleasure to assist you. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". profile. You don't necessarily need a PC to be a member of the PCMR. Thank you for your patience in this matter. I have already ordered that processor.

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attempted to install on an unsupported platform xtu