When you validate your metroCARD on a bus, train or tram, watch the screen. You can order a replacement card by: Logging into your online account if you have previously registered. Located on every train and tram is a vending machine used for the purchase of single trip and day trip tickets. Everything you need to know about fares and tolls in New York, Problem with a MetroCard? Find out more. There are several options for reaching the city from the airport. The ticket vending machines have a touchscreen display for passengers to choose the appropriate fare and payment method, and upon payment the machine dispenses a validated ticket for the passenger. Thanks for your feedbackWe use what you tell us to help improve the website. Youll need to answer some questions to confirm that you are the registered account holder. These machines have a larger touchscreen, allowing for selection of different ticket types and payment methods. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 9am to 5:30pm Monday - Friday, and 9am . To transfer the balance from one metroCARD to another, visit the InfoCentre in the Adelaide Railway Station. If you have a VISA or Mastercard, you can top up your metroCARD balance automatically when it drops below $5 (for a regular metroCARD), or below $3 (for student, concession or Seniors Card metroCARDs). 78 gringoesai 1 yr. ago Say you are from interstate and had no idea. As an authorised representative, you can apply for a refund online. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. Adelaide has an extensive public transport system of buses, trains and trams. 130 Livingston Street "FYASignUpDtmConfig": { Find out more aboutdifferent metroCARDs and fares or use our fare finder for a recommendation of the fare you need. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. When you buy a metroCARD there is an upfront cost for the physical card. For more information about visiting Adelaide, visit the Adelaide Metro website. How should we update you? Lost Card - Metro Transit Follow the instructions on the vending machine screen and dont remove your metroCARD until it confirms the recharge has loaded. This website is licensed under a Creative Commons South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. "screenSet": "Aus-V3-RegistrationLogin", Tap Continue. To validate, hold the card against the validation machine as shown in the picture below. They are good for people who use transport frequently. To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in among others Montreal, Canada; Houston, Texas; and Toulouse, France. Lost Metrocard | Metro Christchurch - MetroInfo We do our best to get service moving again or to give you options to take another train or bus. Attribution 3.0 Australia Licence. You can choose the value of your auto recharge. Adelaide Metro offers some free public transport services within the city centre. Current SA Seniors Card members If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. You are currently in preview mode. Tram, Moseley Square, Adelaide, South Australia Tourism Australia. Update your details Choose a travel card from the list. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. Adelaide is served by three major taxi companies: Independent taxis, Suburban taxis and 13cabs (Yellow Cabs). adelaidemetro.com.au. Visit adelaidemetro.com.au or call 1300 311 108. Your login is the word 'SENIOR' followed by an underscore (_) and then your seven digit Seniors Card number (eg SENIOR_0000000). At Park 'n' Ride car parks you can leave your car and transfer to an Adelaide Metro public transport service to complete the journey. We can't respond to what you write here but you can contact us instead if you'd like a response. Each time you submit the form, well enter your name into a drawing to win free rides. Rates are indicative based on the minimum and maximum available prices of products and services. Your card is protected against loss or theft as long as you bought it with a credit or debit card at a MetroCard ticket machine. Pay-Per-Ride (Regular) MetroCard: Ask a station agent for a postage paid envelope or mail your damaged card to: MetroCard Customer Claims On-board vending machines accept credit/debit cards and coins. We'll send you an email each quarter to remind you to complete the survey. The Adelaide Metro JetBus travels between Adelaide airport and the City. If the issue youre having is listed on this page, fill out and submit the related form. Public buses are an easy way to get from Adelaide Airport to the city. If you do opt to rent a car at the airport or in the city, you may want to check whether your hotel charges a daily parking fee. On trains, trams and O-Bahn buses, you can get on at any door. Your Seniors Card is part of Adelaide's metroCARD public transport electronic ticketing system which is operational on all buses, trains and trams. Transferring value from an expired card Tq l You can also check your metroCARD balance: If you've just topped up your metroCARD balance at the InfoCentre or using a vending machine, your new funds will be available immediately. !ZAq+"KUGKKu-NBR]FnC.zm!f?[N?'`tK;H'H2O" X;"8nt@^q?x}$5!k^+IEL J|7DVN7pH{r@5k%7/ PK ! Version 2.3.0.0 Adelaide Metro is to enable passengers to make contactless fare payments with their credit or debit card or their tap-and-pay digital wallet on all its bus, train and tram services in the South Australian state capital. Joining the Seniors Card program provides you with a range of benefits including public transport concessions, access to specially discounted goods and services across the state, special offers, competitions and keep up to date with important information relevant to you. During certain planned service changes, you might receive a GO Ticket from a station agent. If you need to add an email address to your Seniors Card account, please contact the Seniors Unit on 1800 819 961. The metroCARD itself and any balance left on it will still work. We have detected you are using an out-of-date browser. We can transfer credit from lost Metrocards, to replacement ones. You ride because you have somewhere you need to go. From Friday 1 July 2022, South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. You can order replacement Metrocards online. enjoy your metrocard. Your refund will be credited back to that card. Phone: 1300 311 108 (metropolitan customers)Phone: 1800 182 160 (regional customers)TTY: 8303 0844Lines are open 7:00 am to 8:00 pm, 7 days a week, North Terrace, AdelaideMonday to Sunday 7:00 am to 8:00 pmSelected special event days 7:00 am to 12:15 amView location map. Registering your Metrocard means: If you have an online account, you canloginand block your lost Metrocard. If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied. After that time, the expired MetroCard must be sent to MetroCard customer claims. There are several options for reaching the city from the airport. If you are a South Australian Seniors Card holder, your user name is SENIOR_, followed by the 7-digit number of your card, e.g. Adelaide is an easy city to get around, with a great range of options for public transport, driving, cycling and walking. Please don't include any of your personal information in this box. Our subscription service is temporarily down for system upgrades. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. Getting around Adelaide - Tourism Australia Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. The original ticketing system was based on the Crouzet system and was provided by Affiliated Computer Services. Check eligibility if you haven't already done so. Please travel to the Adelaide Metro InfoCentre for your refund, at a time that is convenient for you. You dont need to validate your metroCARD when you leave a vehicle. If you need help with something in person, you can book a time to come to our Customer Service Center. Adelaide Metro on Twitter: "After you recharge your metroCARD online or Find out more about discounted travel with a Visitor pass. You can manage your Adelaide metroCARD online by setting up an account. Lost Your Unlimited MetroCard? MTA Will Refund it for Free Any value on your card when its lost or stolen is not refundable. Refunds Find out how much you could be saving by switching to public transport using our savings estimator. Brooklyn, NY 11201. You will need a standard Metroticket or metroCARD to board the bus. From Adelaide Railway Station, you can catch the Outer Harbor line train to reach destinations such as historic Port Adelaide and the beachside suburb of Semaphore. The City of Adelaides cycling networks make riding around the city easy and enjoyable. . "validationFavouritesUrl": "/bin/australia/favourites/sanitycheck", If you have any issues, please call the InfoLine on 1300 311 108. Here's how to transfer a balance from an expired card, plus other ways to address common issues. If your Metrocard was registered with us, we can transfer any remaining credit from your old card onto the new one. You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. To set up an online account, you need an email address. r/Adelaide on Reddit: Is there an app that can let me use my phone as A customer service representative will assist with processing a refund. Whether Pay-Per-Ride or Unlimited Ride, every MetroCard has an expiration date. Please don't include any of your personal information in this box. Please note your metroCARD account updates overnight, which means any recharges you buy or trips you do in one day won't display in your account until the next day. [Content_Types].xml ( ]O0" MM vIk/@6X!6H?5I9f8v1:gEB0AVn vb$`E*} G#V 9B9!8a`bi~-IpsV\u9bf}*"L"B0Z Have a $5 bill in hand or some shrapnel Using your Seniors Card on Adelaide Metro public transport is easy, you just have to remember to validate at the beginning of your journey by bus, tram or train. If you have lost or left an item or Metrocard on the bus or ferry, please contact the operator of the service you were on. You dont need an online account to use a metroCARD. Reduced-Fare MetroCard - MTA If you have an account and forget your password, you can reset it online. SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia. International seniors are not eligible for any concessions. Find more information about getting help with MetroCard problems. You can file up to two claims per calendar year. Due to overwhelmingly positive response from trial users, it was launched in November 2012.[1]. We process the first claim free of charge. Hope swiping my wallet off the seat of the bus instead of giving it to the driver was worth it. Many buses and all trams reserve space for wheelchair passengers. We recommend updating your browser to the latest version. Add a travel card to Apple Wallet - Apple Support (AU) That said, your first claim of a lost or stolen card will be refunded at the pro-rated price for free!
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