No. There is a mindset that because EVs have huge capacity batteries, the 12 V system can be side-stepped as cranking current is no longer required and so any old battery will do!, As you can see from the carnage above, the incorrectly specified and inferior battery generated hours of study, days of work and hundreds of miles of travel. As I was heading back to the car I set it to precondition. A new motor and new equipment give it even more high-performing qualities., Elisabeth Delval, Assistant Director, Renault ZOE Programme. It is accompanied with new innovative connected services specifically designed to simplify route planning and recharging. In our case, none were relevant. Renault has the lead-acid battery replacement in their schedule set for after 3 years. One thought on this: Renault fitted a battery that drops to 12.06v bellow 12.2v is considered almost dead for a 12v battery. 21st March 2019. Thanks to this Combo plug, the New ZOE is able to charge quickly with a direct current (DC) up to 50 kW, simply by inserting the charging cable attached to the terminal into the two-pin connector thats sited below the type-2 socket. The new R135 electric motor in ZOE can deliver up to 100 kW of power and 245 Nm of torque, compared to 80 kW and 225 Nm previously. The new shape of the bumper incorporates chrome inserts in the grill and around the fog lights, enhancing the lower section. To maximise the range of your Renault electric car for everyday use, whatever the season, you can also use the ECO mode which impacts your acceleration, speed and braking, and you can take advantage of regenerative braking, an energy recovery system that converts kinetic energy into electric to feed your cars battery. The driver can switch on demand between B and D modes with a simple push on the new e-shifter. Renault ZOE's R110 and R135 motors work in the same way as all EESM: the lithium-ion battery in the electric car supplies current to a part called the "stator", through which a rotating magnetic field is generated. As I was heading back to the car I set it to precondition. With over 9000 public charging locations, charging whilst you are out and about is easy! Thats a great case study Steve. Also strange how it sorted itself after 5 hours. However, we found no such water damage. Confirmation of vehicle specification is of the utmost importance when it comes to diagnosis, as there is often a temptation for customers to modify their car with fashionable accessories that lack the fundamental quality control and engineering that was intended for the vehicle. This is a typical hurdle to overcome with different scan tools and their interpretation/translation of vehicle codes/components. That might have an effect indeed, but not right now when it isn't quite so cold. Our collection of training videos, articles, guides and information on training courses. For pre-conditioning to work as effectively as possible, the electric motor must be switched off and the vehicle locked. The dashboard has been completely redesigned to significantly improve the quality of its finishes. Body Type - 5 door hatchback. At the rear of the ZOE are bolder and bigger new LED lamps that help to create a wider look and now include dynamic indicators that sweep from the centre outwards - the repeater indicator signals integrated in the door mirrors also use LED technology. You can program the pre-conditioning settings at least 2 hours before your departure either from your smartphone, thanks to the My Z.E. http://eauto.si/metron-shop/?product=lifepo4-cell-module Nothing connected to USB or accessory socket in mine at that time, I have a phone charger in the accessory now but not had an issue yet. The electric range shown achieved using the new (WLTP) test procedure. The noisy CAN signal was, therefore, not the cause of our fault. Temperature pre-conditioning is a technical advance that comes with the Renault ZOE, Kangoo Z.E. The regular software and driver updates are a real bonus. The failed battery was therefore 26% below the recommended capacity. Adjust the settings and your target level to see how much charging time is needed for each type of charging point. In the other two examples, the fails were with AC charging posts. That might have an effect indeed, but not right now when it isn't quite so cold. The charging voltage in my car is 14.3 and that is a little under max charging voltage for lifepo4. The product is excellent. The Zoe we're getting is the facelifted model that made its global debut in June 2019, with notable changes being a more powerful electric motor and an increased battery capacity. The only thing that I am sure has changed is that it is now warmer - it was 11c this morning when it showed the error , it is now 18c outside. The cars motorization also benefits from this spirit of ingenuity: the Renault ZOE R110 and R135 motors optimize the vehicles performance and road handling. The customer has confirmed that the usage pattern remains the same. If it lights up while driving, this means there is an electrotechnical fault in the "400 Volt" electrical circuit. The following case study is one such example. Captur E-Tech engineered BOSE Edition Fast Track and E-Tech engineered MRRP stated includes the cost of the optional metallic paint, to view the MRRP with the included paint colour please view the configurator. More modern, it now allows for the integration of all the sensors and automated functions that are essential for the new driver assistance systems (ADAS). VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. ECO mode allows you tooptimise energy consumption by taking control of some of the features that use a lot of energy that could be better used for preserving driving range - heating, air conditioning, acceleration, max. Reply. Those looking to use the ZOE on longer journeys should consider stepping up to a model with CCS charging capability; at only around 1,200 more for the fast-charging Techno and a further 800 for the range-topping Iconic, this isnt a huge step up price-wise and ultimately makes the car much more versatile. Renault has engineered the New ZOE with a brand-new electrical infrastructure. It is a unit of measurement that can be used to calculate the speed, acceleration, traction ability (flat and uphill) of a vehicle. The interior also was heavily redesigned and now seems to be a much simpler, cleaner design. This might sound daft, but here goes, have you checked all fuses and any relays are fully home in their sockets? Copyrights : Pagecran, MARTIN-GAMBIER Olivier, PLANIMONTEUR, To keep up with Renault Group in real time. Renault Group is at the forefront of a mobility that is reinventing itself. ), Renault Zoe | Warning message STOP: Electric failure DANGER, Wiggle testing of CAN network wiring and connectors, Check ELECTRIC system or, STOP: Electric failure DANGER, Both error messages will clear without using a scan tool, The vehicle will drive and perform normally with or without the error messages displayed, We know the location of the ECU listed in the vehicle scan report, We learn the title given to the relevant ECU by the scan tool manufacturer. The CCS Combo plug is conveniently located behind the diamond logo on your Zoe grille. One billion euros. Here are the cheapest ones available in the UK right now, The Renault ZOE looks great, has a long range and is golf-cart-easy to drive, making it a great first electric car, All the information you need to know when buying a secondhand example of the Renault ZOE Mk1, which was produced between 2013 and 2019, Secondhand electric cars are becoming more widely available on the market in the wake of numerous new models being launched. And some driving behaviors can even improve it. Does the car still run when the message comes up? 50 is its ability to deliver more performance from the new R135 motor. The Renault Zoe spanner warning light indicates a vehicle fault. Same on the fan for the battery. Discover all news and stories of Renault Group and its brands. www.easyelectriclife.groupe.renault.com/en, Tesla Model 3 Totaled, New Owner Has Surprises To Share, 3-Row Tesla Model Y Might Be Most Underrated EV, Says Reviewer/Owner, 2023 Nissan Ariya: EPA Range And Pricing Overview, 2023 Volkswagen ID.4: EPA Range And Price Overview, Tesla Model 3 May Get Full US EV Tax Credit Via Loophole, Rivian R1T Spotted In Germany With Austrian Manufacturer's Plates, NIO Electric Car Sales Increased In April 2023 By 31%, Engwe's New M20 Is A Rugged Scrambler-Inspired E-Bike, While Pricey, Tesla's Used EVs Are Most Popular: CarMax 2023 Report, Lordstown Warns Of Bankruptcy As Foxconn Threatens To Cut Funding, Fossil Fuel Protesters Block Road, Inadvertantly Block Tesla EVs, Ex-Tesla President Defends Elon Musk Against Investor Criticism, California To Ban New Diesel Truck Sales Starting In 2036, Battery pack: 400 V nominal, 192 cells, 10 modules, 326 kg of weight, 160 Wh/kg, 80-120 km/h (50 to 75 mph) in 7.1 seconds, DC fast charging using CCS Combo 2, up to, Increased power and range from new 52 kWh battery, Powerful 100kW R135 electric motor delivers even stronger acceleration, Range of 242 miles under WLTP conditions*, Restyled exterior with more dynamic look and new colours, Redesigned interior with premium materials and 10-inch TFT instrument cluster, 100 percent recycled seat trim on Iconic model, Faster charging with option of 50kW DC capability, Real time charging information using EASY CONNECT app, New regenerative braking B Mode that allows single pedal driving. The new ZE 50 lithium-ion battery with a capacity of 52 kWh forms the basis for. However, I hope it highlights the hurdles and variables that are introduced to diagnosis as a result of incoherent translations and explanations of DTCs and components, along with sporadic coverage of features such as reading and erasingfault codes. The charger plug was not seated properly, or at least the car thought so. Using a 43kW quick charge to 100% range it will take 2 hours 40 minutes while a 7.4kW home wallbox will take just over 7 hours. I traded it in for the Zoe. Technology is changing at a relentless pace, presenting challenges to technicians worldwide. What do you think? Weve designed a new generation of ZOE: at the forefront of electric performance and more useable than ever. I then was able to remove the charger cable, hooked it up again and charged the car normally. Ive only had one BCI in all the time Ive had it. You can start the day with your battery at 100% and without the need to crank your heating or air conditioning to the max, both of which are quite energy intensive. Has anyone come across the "Check Electric System" error on a Zoe that won't clear before? Excellent work. I used the Bosch scan tool and began to sequentially disconnect a number of EV ECUs in order to determine their titles as listed in the vehicle scan report. My wild guess is a 30C peak discharge Lipo would surely do the job, assuming the DCDC converter can take over pretty fast. 19th February 2018. With a new team in Formula 1, Renault sees motorsport as a vector of innovation and brand awareness. Range of the new ZOE to be 390 km (242 miles) under theWLTP test cycle, compared to 300 km (186 miles) previously (30% more). If Renault dealer did diagnostic check it might not show up as temperatures might have lifted from early morning. A new stable PicoScope 7 Automotive release and related support changes, PicoAcademy: Introduction to PicoScope (Polish dub), NVH Video: Knock, knock (Whats that noise? As I wrote in the previous article, the battery pack is made with 192 LGX E78 battery cells from LG Chem. All rights reserved.DrivingElectric is a registered trade mark. A second scan, using a LAUNCH diagnostic tool, revealed the following three codes: To summarize the vehicle scan, communication codes appear to be the order of the day: Both scan tools use a different description for the same unit under the bonnet (Combined motor, charger/inverter assembly) which Renault refers to as Power Electronics Block (PEB). I was very impressed as to the speed and ease of ordering. The behaviour of the Pulse box was discovered during routine parasitic drain testing (after replacing the12 V battery), when unlocking the vehicle with the remote key while the vehicle was in sleep mode (see channel D below). This replaces the old cars mechanical lever with an electronic switch. Contact information for direct sales and support queries, plus our network of global distributors. Its very easy to use climate pre-conditioning. Thislinkled me to the following discovery! Nothing was connected to the USB, and it was fully charging successfully. A pioneer and leader of the electric vehicle in Europe, the Group offers the most complete range on the market with ZOE, Twizy, Kangoo Z.E. Year Of Publication 2021. Charging the battery is also made more straightforward by the Renault EASY CONNECT smart services, which allow quick and easy location of charging points, plus the addition of the simplified optional Combo charging plug. As with the automatic parking brake, New ZOE therefore extends the 100 percent electric experience through all its driver-friendly functions. The effect is that the pedestrian warning sound is missing, cruise control doesn't work, and the heating system is partially non-working. Standard across the range is a new electronic parking brake, which replaces the traditional handbrake to free twice as much storage in the centre console, such as a new wireless smartphone charging option and a pair of cupholders. Pre set the air conditioning or heating temperature of your Zoe so it is ready for you before you get in. It's been at the dealers for 2 days now. This does seem pretty short indeed, but given the above, I wouldn't dismiss the dealers suggestion for replacement flat out. Yes - the car drives fine when the message is displaying, although cruise control and the pedestrian warning sounds dont work then. The information above proved to be diagnostic gold and reinforces the need for manufacturer training (product knowledge) accompanied by access to technical information via the VM portal. Zoe ZE50 Check Electrical System. With the option of a 50kW DC CCS charging capability on boost charge versions, 30 minutes charging is all yourZoe E-Tech electric needs to recover up to 90 miles of driving range. Perfect time for a coffee! Want to join Renault Group? The 100% electric vehicles will cover the main divisions of its offer and represent 20% of the range. Otherwise the car is working as normal it seems. This feels far more comfortable from a diagnostic point of view than System Name: HV Batt. Renault Zoe, which had a midlife upgrade recently, has a range of up to 395 kilometres in the WLTP test cycle. You can actually detect this when the motor lock retries every 2-3 seconds. While the ZOE otherwise comes fully-loaded, several crucial airbags are not offered, resulting in a worrying zero-star Euro NCAP safety score. This is the number of Groupe Renault employees involved in ZOE on a daily basis, from the sales network to engineering and assembly lines. Other than the new 12 V battery, the vehicle looked 100% original. It's very easy to use climate pre-conditioning. A Zoe with charging issues? The homologated range according to WLTP test cycle for Iconic R110 and Iconic R135 is 239 miles and for GT Line R135 is 238 miles. Not only is this enjoyable for the driver, but also reassuring when joining a motorway or overtaking. Furthermore, the navigation and map can be displayed on the 10-inch instrument cluster ahead of the driver, which also houses the trip computer that provides information on regenerative braking performance and driving efficiency, helping to make the most of the batterys range. E-GUIDE.RENAULT.COM / Electrotechnical system warning light Your email address will not be published. Soft touch plastics and new sustainable trim finishes help boost premium appeal and comfort, while new TFT screens and an upgraded infotainment system reinforce the ZOEs status as a high technology leader. Smith Holdings (Newark Avenue) Ltd. Reg Office: Sturrock Way, Bretton, Peterborough, PE3 8YL Naturally the Renault Zoe has been the best-selling all-electric car in France and in 2016 it topped sales in Europe too as it's nearly 10,000 cheaper than the rival Nissan Leaf and the BMW i3 will set you back even more. To be fair its been solid until fairly recently. Available for Windows, Mac, and Linux, the next evolution of our diagnostic scope software is now available. Renault estimates average real world driving figures for this vehicle as 233 miles in summer and 150 miles in winter, depending on the factors above. Company Number: 525093 I would like to share the hurdles I had to be overcome when I attempted to diagnose a Renault Zoe with virtually zero product knowledge. The only way to distinguish range-topping Iconic cars other than the faster charging speeds, is a larger set of 17-inch wheels (base cars get 16-inch rims), and some gold exterior detailing. This is more often the case than issues with CCS DC rapids. Its a convenient feature that allows you to program the heating or cooling of your car before you set out. After what seemed like hours of study, it appears there is a tenuous correlation between these OBD-II style codes listed by Bosch and the Vehicle Manufacturer fault codes. Finally last Autumn the local Renault garage finally solved the issue - but the guy I spoke to was not very clear as to what was done. Renault Zoe E-Tech 100% electric in detail. Tested Model Renault Zoe 80 kW electric 'ZEN', LHD. @Jeff Smith Hi Jeff, if the temp sensor or the board / chip it feeds to might be faulty whereby thinking it's colder than it should be, hence presenting fault. Renault ZOE offers multiple technological innovations to its users: from the battery to its connected services and driving comfort. Cool in the summer and warm in the winter! 30th November 2016. Copyright Autovia Ltd 2023. Ive experienced the scan tool difference over the years and always have to question and test results. We have used our experience in the electric mobility market to modernise all the services and technologies that were already held in high esteem by drivers., Eric Feunteun, Director of the Electric Vehicle Program. The different motor versions of ZOE are equally efficient. On a technical level, its integration is accompanied by a new braking system that offers improved feel through the pedal. I didnt know about the pulse box but understand its importance. Stop Warning Light With nearly 40,000 new registrations, ZOE accounts for nearly one in five electric cars sold on the continent. Zoes error messages to the driver are not always crystal clear. Then, when there is no error displayed, the battery voltage is 12.89v, and presumably being charged. The second generation of ZOE benefits from twice the range thanks to the introduction of the Z.E. Do you think it be would worth putting the (new) 12v battery onto a charger to see if that makes the error message disappear? *Captur evolution, techno, Rive Gauche, r.s. But further Im thinking to reduce the running voltage of a dc/dc converter to something like 12.0V.That would fully discharge the lifepo4 between charges,that way I would gain additional range. So which tool should we use and which codes are relevant? The New ZOE benefits from the new 52 kWh Z.E. Seems to be a common issue with zoes and leafs. with unbelievable performance for the money. On a smartphone, the MY Renault application includes a variety of useful services to manage a car remotely, such as a remote check on the battery range and charging status. As proof, consider pre-conditioning: an essential feature during cold weather. On versions equipped with sat-nav the instrument cluster also relays turn-by-turn instructions for safer, less distracting progress. In the process of being approved. while charging) the 12 volt system draws roughly 2.5 amps, but coming from no 12 volt at all, I noticed it started clicking relays, opening the (stuck) charger plug, doing lots of startup stuff. Thanks for the thoughts and advice. A case study from Pico Technology's Steve Smith on a Renault Zoe with Warning message "STOP: Electric failure DANGER" . When B mode is activated, the car decelerates significantly faster as soon as the driver releases the accelerator pedal. For more information on capturing intermittent CAN errors, check out this forum post, which includes a video tutorial. Choosing a Renault ZOE means owning a vehicle designed entirely with the energy efficiency of electric mobility in mind. You can get one thats as good as gold, and another that plays up all the time. 40). 4.0 Master (Bus Fault). Save my name, email, and website in this browser for the next time I comment. Yes, all returns to correct working order when the displayed message clears down, and then doesnt recur until another morning. This translates to a 30% increase in range, to 242 miles WLTP *. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Once it warms up and they defrost the warnings switch off. There are basically two reasons why the 12 volt system can be compromised (barring real faults somewhere in the electrical system): Let me start by saying the 12 volt system feeds anything and everything that is not traction or the air conditioning compressor. More than 40,000 people. Peel away the ZOEs stylish and bubblelike exterior and youll find all versions are powered by a 52kWh battery pack, providing a range of up to 239 miles on a single charge. 4.0 Master is an ECU that resides inside the HV Battery assembly (as it was no longer displayed within the vehicle scan list). With a broken DC/DC converter even a healthy 12 volt battery will loose its capacity quite fast during normal operation, especially in cold conditions. Lets look at a 6 year old Renault Zoe 22kWh electric. A very interesting piece of work. Hello Ontoers. Armed with this new-found knowledge of all the ECU titles, location, and codes, our next step was research. The advantage of pre-conditioning is that you can get behind the wheel of a car that is already heated or air-conditioned.What happens is, 30 minutes before your departure time, the pre-conditioning system goes off in order to bring the interior to a comfortable temperature of 20-21C by the time you are ready to hit the road. The easy link multimedia system and the My Renault application provides you with a connected experience. I was out in the Zoe earlier and stopped off to charge it at a nice Osprey charger. Safety Equipment. 27th September 2012. Below we plot the volt drop and current flow from both batteries (under load conditions) where the difference in capacities are revealed. Hi Nick, thanks very much for the reply. The decelerations and braking applied as part of a smooth eco-driving style in which anticipation is key generate electricity. It is something related to temperature, and I wish I knew why. Could this be our communication fault? Figures obtained after the battery was fully charged. A great relief! (Replaced due to a failed routine test. Funny how all this works. If it decides to start charging with the Lipo still connected. The car will be in for its first service in less than 2 months so I will mention it again, maybe they'll find something obvious. In the UK, Groupe Renault UK has nearly 160 dealers selling the range of Renault cars, LCVs and Dacia. It helps optimise the amount of energy stored by your electric car while ensuring that its interior is warm and comfortable as soon as you turn the key. The battery capacity as well as the range used in the calculations are recovered automatically from the range simulator. At the front of the New ZOE the redesigned contours of the sculpted bonnet converge into a large aligned diamond. This one usually points to a failure in the 12 volt system. Not only recommended amps, but it is also very often replaced AGM batteries with much cheaper acid batteries that create even more error codes and unknown problems. They are designed to better inform the driver, simplify driving and enhance safety. Looks like the PEB board or something needs replacing. I cancelled my appointment with the Renault dealership when the problem didn't reoccur as I suspected they would end up keeping the car for weeks searching for a solution. (I know what you must be thinking, all that for a battery!), Moving onto generic scan tools, as we know, there is no one scan tool that fits all models and using 2 scan tools on one vehicle threw a number of curveballs into the mix. The new version brings also set of safety features like the Active Emergency Braking System (AEBS), Lane Departure Warning (LDW), Lane Keeping Assist (LKA), Traffic Sign Recognition (TSR), Blind Spot Monitoring (BSM) and Auto High/Low beam headlamps (AHL). The central location of the socket makes charging even easier, especially on public charging stations which have their own cable. However it came to light for me when the Covid rules limited travel and one cold frosty day an error message came up and needed a couple of mins wait and try again and got working. This magnetic field drives a magnet located on an axle called the rotor which then turns on itself, causing the drive wheels to rotate. The first quotation is about my experience. The traction battery is more than capable of supplying a fatal electric shock. Preserve your driving range with pre-conditioning. Martins in Basingstoke have been looking at it. Renault ZOEs motor is just one of the components that place it among the most optimized electric vehicles on the market, including in terms of value for money. Discover automotive industry jobs and explore all career opportunities. By 2022, it plans to double ZOE's production capacity at the Renault plant in Flins, near Paris. Based on the vehicle history and symptoms we couldmove on to possible causes. Want to join Renault Group? Definitely highlights the problems with aftermarket tools and how easy it is to overlook the basics, just because the system appears to be so complicated. When you purchase your vehicle, Mobilize power solutions helps you install a charging system at your home. Using the traditional process of carded yarn manufacturing, which creates a quality material "without melting" or chemical transformation, this fabric is made from safety belt scrap and plastic waste (PET) materials. The pack is still actively air cooled using a fan, so no liquid cooling. Returning to the Technical Description of the customer's symptom, the warning message Check ELECTRIC system would be displayed in the instrument panel at the point of unlocking the vehicle with the remote key, before opening the drivers door! There are a whole suite of safety systems on the ZOE, including the Active Emergency Braking System (AEBS), Lane Departure Warning (LDW), Lane Keeping Assist (LKA), Traffic Sign Recognition (TSR), Blind Spot Monitoring (BSM) and Auto High/Low beam headlamps (AHL). The efficiency of ZOEs motor is measured through the ratio of energy used compared to the energy consumed. With increased power and range, a host of technological improvements and distinctive new looks, the new Renault ZOE is more desirable than ever. This display contains the main driving information including an eco-meter that encourages eco-friendly driving habits. If the sensor is not exposed but part of the motor inverter system then not much you could do for quick proof. Based on the acquired Bosch scan data we had fivefault codes referring to either CAN communication errors or Bus faults (MCU 4.0 & EV ECU 4.0 respectively).