Do you just assume we know? Viewing 15 posts - 1 through 15 (of 112 total). Gem Shopping Network Inc. Gem Shopping Network, Inc. operates as a home shopping network. Steve has 1 job listed on their profile. Loved the good diamonds and wasnt afraid to show em off! Refused me a refund. You are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 1:26. Everything they do is awesome. Asif Rupani, the production manager, said the operation is like the Beck song Where Its At, which repeats the line, two turntables and a microphone. And like a DJ, the hosts take requests from callers seeking to look more carefully at particular items on the turntables. GRRRRrrr! Anyone can write a Trustpilot review. There were times we thought we were very close to not going live on a show, Hauser said. He cant recall the cost but said he felt the deals were fair. Fade to black! Those vendors purchase jewelry from estate sales or closeouts or create the jewelry themselves. I encourage everyone who has previously purchased from them to an appraisal done by PROFESSIONALS who know and care about customer service and not sell vermeil as solid 14k gold; and a troy ounce? 2023 Trustpilot, Inc. All rights reserved. I returned every single piece with a demand letter from my attorney. Wish I could afford to be a good customer of theirs :D. Author. Id be remiss if I didnt mention the LATE Bill Fahey on SNBC. The company started in 1997 as a weekend show hosted by gemologist Frank Circelli focusing on unique colored gemstones. Yvonne L. Wilson Cain. Among us all, we can probably answer a lot of questions about who is where. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When I was contacted I was told the necklace would be sent out immediately and overnight. I became a gemologist which is a skill I'm not sure I'll ever use again but I am an expert on jewelery. Well guide you through the process. Cammy, A picture says a thousand words huh? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. . Ms. Latrish Woods, Customer Service Manager. I had no issue with the quality of the items I purchased. Wow did u come up with them-And u got who I was thing of Kirsta Pitt (whatever) and I can still picture some faces that I dont see anymore, but no names YET. There has been an instance where I Won an Auction for a .34 ct Center pink diamond and Baguettes ring but did NOT receive a .34ct Center, I y got a.28 ct from Mike and Deanna and Jewelry Extravaganza. Terri is a former HSN host and so is her husband, Tom Wise. Eek! While they acknowledge receiving my return, they have also out and out lied about the date it was received stating that it was received on "Jan. 10 and 9:30 pm"huh? Im a GIA grad and she SURE isnt a jewelry expert!!! Ill not buy from this travesty of a company again EVER. I recently had a dispute with Gem Shopping Network. To participate, please Log In or Register. Kathy left QVC with plans for her own own talk show; bummer that did not happen. Over 1 Million Items Sold, all Hand inspected. Bush League! Common knowledge your jewelry is marked up at LEAST 800% over what is normally charged; even at a pawn shop. Worlds different from a regular ounce. get for amazing prices. If you ask they will "offer" to ship it at a less expensive rate of around $20.00 per item. love, and then call in to bid, make an offer, or simply buy it outright. Does anyone know what happened to Erin? On the Sunday before Christmas at the Gem Shopping Network studios in Duluth, host Marvin Pierschbacher is working to sell. The diamond necklace I ordered was no where what they showed on the TV. For 25 years, our gemologist and partners have helped us provide exceptional gemstones and stunning jewelry to collectors. Hi Janet,Thank you for your kind words and for being a loyal customer of our store. I cant remember her name. If you see it and like it, buy it! We'll make sure that LaTrish receives the recognition she deserves for her professionalism, understanding, and diligence.Thank you for choosing Gem Shopping Network, and we hope to have the opportunity to serve you again in the future.Best regards,The Gem Shopping Network Team. This ring has been appraised at over $6,000.00 at one mall store; and $11,000.00 at another large chain. The complaint has been investigated and resolved to the customers satisfaction. LMBO! I reserve the right to change my mind and shop with small business owners on other platforms instead. Fade to black! Great inventory at more than great prices. My advice to the General Population is dont buy if the accounting depts practices will get you in trouble, or the extremely long waits for a lesser amount reimbursement not to mention our own high return shipping costs will cause you any financial or credit issues. Alan jokes that Hunter kicked Eric and Bryan off the set! LOL! Gem Shopping Network - sent ring to address that I have not lived at for three years. I told her my opinion in that it had been on the wheel, and had been noticed by the host and rep. They were some of the few credentialed hosts there. I love both items.But, I personally believe that your prices should semi-negotiable. From the movie Pretty Woman, Big mistakeHUGE! Awful, just awful. The store will not work correctly in the case when cookies are disabled. We would like to show you a description here but the site won't allow us. None from your company; because you cant offer them. donna gem fan wrote: Recently bought a Native American Indian necklace. QVC/HSN you have lost me as a customer FOREVER. Just saw Terri Toner on HSN with some zipper gizmo. I believe she dated (married?) Gem Shopping Network 32K views Streamed 3 years ago Giant Jadeite Rings, Opals, Emeralds, Pink Diamonds & more! How BBB Processes Complaints and Reviews. Our team is dedicated to providing the best possible customer service, and we're glad to hear that this was reflected in your interactions with us. I have been making up for it in recent years though! On the demand side, GSN has benefited from people shopping from home and watching more TV. 7 p.m. Christmas Eve until 7 p.m. Christmas Day. It's fantastic to hear that you are satisfied with our secure shipping and trust us for your shopping needs. Over 130,000 satisfied customers with a 4.8 Google rating. Reply from Gem Shopping Network. (Use when you call in or shop online) SHOP. We're thrilled to hear that your delivery was easy and that our packaging exceeded your expectations. The description of them is very accurate and the entire purchase process was very easy. I used to watch it too, ordered some stuff but found I had to return more than I kept as the quality was poor. ;)And THEN there was the class action lawsuit because they over-hyped and misrepresented Red and Green Labradorite as untreated stones, even going as far as to state that the Red version was the Official Stone of the Winter Games in China!!!ENOUGH! After she left QVC, she moved to Florida with her hubby Paul Deasy (yep they met at the Q and kept it hush hush until they left the Q awww!). The focus is squarely on the jewelry and gems, typically on a rotating display. Share your photos and videos with others to prove the truth of your words. We strive to provide top-notch customer service to all of our valued customers, and we're glad to know that you enjoyed our shows as well. JavaScript seems to be disabled in your browser. A sampling: AT&T, Spectrum, Comcast, DirecTV, Dish, Roku, Amazon Fire, Android TV, Apple TV, On-air 24/7 except Christmas Day. " BUYER BEWARE " There are many, many more but I dont want to hog up the thread, so its your turn. Ok, for all the seasoned home shopping watchers, list your recollection of former hosts from any network. If I have to send it back, I call give the information, they give me a number and its done, no hassle. It was blown up on the tv screen and when you get it the item is so tiny it looks like a childs necklace Returned the item the second day Its been over 2 weeks and still no refund. I refused and said the deal should be honored. Gem Shopping Network - titanium diamond flower ring. This is unusual, and your review will help us improve and strengthen our customer experience.Please let us know if you need anything else! I recently wanted to give them another chance and tried to purchase an item priced at less than $ 200.00. How do I asl! While it hosts separate mineral shows on Facebook, it doesnt offer an option for customers to buy off the website. The customer service is amazing as well. Over the years he has purchased a signet gold ring for himself and a bracelet for a friend from the network. Hunter received a Bachelor of Applied Science degree from East Texas Baptist University and a Diamond Certification and Colored Gemstone . my credit card company got my money back, as with Sandra, I was also told that my account would be suspended if I tried to do a charge back, I told them to close the account. KALLATI put up a wheel where EVERYTHING is $2495 or below. Hello MA,Thank you so much for taking the time to leave us a 5-star review! Larry Muzzy was on HSN for a long time, then vanished one day. Gem Shopping Network 24/7 Live Stream Gem Shopping Network 34 watching LIVE Mix - Gem Shopping Network More from this channel for you Fabulous resale re-opens its doors for. Hi Jeanne! I do miss seeing Paul Deasy, Bob Bowersox, Dave King, Kathy Levine, Judy Crowell and a few others. For the best experience on our site, be sure to turn on Javascript in your browser. BBB Business Profiles generally cover a three-year reporting period. Since I only started watching HSN a lot in the last year, and a sprinkling of ShopNBC throughout the last 10 years Im going to go with my QVC knowledge! Every item is hand-iunspected before shipment to ensure our top-quality standards get delivered in every box which can cause a delay in shipment. I have purchased several lovely pieces of jewelry and NOT a problem one time, they came promptly and well packaged. Appreciate the honesty of what "processing " meansitem was sold when I purchased online, but the item was not updated. I believe I read somewhere that hosts usually have a one-year non compete agreement with the channels so they cant join another network until the one-year is up. My favorite gemstone/jewelry channel is Gem Shopping Network out of Atlanta, wonderful stuff, NOT cheap! She is the author of 2 books WE SHOULD BE SO LUCKY and ITS BETTER TO LAUGH. Lauri Shore Love her! The hosts use two cramped sets that lack any particular visual pizazz. 12% of Gem Shopping Network employees are Hispanic or Latino. Viewing 5 posts - 1 through 5 (of 5 total). Cheryl is now on another gems show, AVC I think it is. upscale clothing. And while millions of people are now just watching streaming services and have cut the cord, the typical older, female GSN viewer is a late adapter so that, Hauser said, will buy them some time. This account doesn't have any events yet No events found . The back part of the room featured three rows for operators to take calls. Then he left QVC to pursue other interests such as writing and music (thats what I read anyway). But for Sure, DONT BUY FROM KALLATI -or fall for their Bait and Switch practices or their following Auctions offered of lower grade items - placating the viewers in the wee hours of the morning- when I suppose there are no members of Management watching. GSN didnt go 24/7 until 2008. It makes for great difficulty doing our home finances and has caused cc overages, including fees/interest charges being levied on our accts. It shows our efforts to make customers happy continue to be successful.For 25 years, our team of expert gemologists and partners have provided exquisite gemstones and stunning jewelry for collectors, ensuring every purchase on one of our platforms is cause for celebration.Were excited you agree and look forward to serving you again! Yesterday I received myRiviera Necklace took my breath away from Presentation to when I opened the lit box .I want to thank Mike one of favorites for excepting my bid on the auction I was afraid to do it but he made it easy . They stopped using models and forced hosts that normally tag team to go solo. I went postal and have never tuned in since! I own three GIA Alexandrite rings, and two Royal/Imperial Topaz rings. Jewelry is stunning. The store will not work correctly in the case when cookies are disabled. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Youre never going to sell him or I anything. Thank you for taking the time to provide feedback Constance.Were sorry your shopping experience didnt go as you expected. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Thank you for your feedback Julie.Were happy that you had such a good experience shopping with us. Subscribe to our YouTube channel and check out our other video clips from the show to learn more about our hosts and see what you missed! :D. Im working on it-OK another hostshe left a couple yrs back from Q she had been pregnant-It seemed to me she was mostly on later in the evening , tall, I thought beautiful her last name was Mc-Something maybe, and she was so sweet soundingAll of a sudden she was goneno fanfare. My purchases are securely sent & I am confident shopping at GSN! Many also sell at high-end brick-and-mortar stores like Nieman Marcus, Barney New York and Saks Fifth Avenue. Hello Trish, Thank you so much for taking the time to leave us this wonderful feedback! People want friction-less viewing thats soothing., At the same time, the GSNs pacing can be a bit frenetic compared to other home shopping networks. I only started watching it a couple of years ago so the former hosts you mentioned are foreign to me. Was overall a very pleasing experience. If you see it and like it, buy it! Besides, Gem Bleu and Modani have better Tanzanite and the Kings of Gems- Emeralds, Rubies, Sapphires, and overall workmanship. Some customers send in photos and have jewelry custom made by GSN. Duluth, GA 30096-3652. Should you return an item you will wait and wait and wait for your credit card to be credited for the return. Hello, Thank you so much for taking the time to leave us such a positive review. Im warning you!. Ashleigh said they hadnt noticed before (but its recorded, and they had) but she could offer free shipping to help compensate for the mistake. They were very securely packaged and arrived in a timely manner. For the best experience on our site, be sure to turn on Javascript in your browser. I am learning so much from this thread! A sport fanatic steelminded trivia buff. Please feel free to reach out to our Sales @1-888-791-5776 with any questions about your jewelry selections. This is how Gem Shopping Network works 24/7, hour after hour of bling, bling and more bling. We're delighted that you find our jewelry stunning and hope that you will continue to enjoy it for years to come. All rights reserved. For a particular show, theyll bring in around 1,500 units to hawk. Were happy you recognized our hard work towards creating a great customer experience. I have NEVER had a problem with Gem Shopping; in fact, they gladly accepted a pair of earrings that broke a year after I purchased them. Thanks but NO THANKS. I made an order for a cookware set on December 4th of 2022. . 61K views, 33 likes, 5 loves, 6 comments, 3 shares, Facebook Watch Videos from Gem Shopping Network: Amy is here (Kurt her Dad is in Hong Kong) she promised great deals on Beverly Hills Estate. that cost another $ 150.00, plus 2 day air and insurance, cost another $ 62.00, it was signed for last week, no refund yet. Update 10/10/2018: As of September 2018, Paul debut his Paul Deasy Jewelry collection at HSN. Gem Shopping Network. Shopping & Retail Georgia linktr.ee/gemshopping Joined February 2009. Shop our one-of-a-kind jewelry and gemstone collections. The average purchase price of an item on GSN is $2,800. ;)And THEN there was the class action lawsuit because they over-hyped and misrepresented Red and Green Labradorite as untreated stones, even going as far as to state that the Red version was the Official Stone of the Winter Games in China!!!ENOUGH! I have purchased multiple pieces from GSN, and every piece has been spectacular. It goes against our guidelines to offer incentives for reviews. Then there was the unfortunate and UNFORGIVABLE firing of Charla Rines. Thinking, thinking, processing. She is actually a native of South Wales. MY REVIEW FOR GEM SHOPPING NETWORK. FROM THAT POINT ON, I'VE STOPPED BUYING FROM GSN, THERE ARE PLENTY OF OTHER PLACES TO BUY JEWELRY FROM. The bling does not translate to the Gem Shopping Networks non-descript building, across the street from an HVAC contractor and a Korean Methodist church. Judy Crowell Loved her! Update 10/10/2018: In 2013, Pamela debut a diamond jewelry line at JTV. Lilburn . They probably did that with Lisa Mason, but Im talking about when they were just disappearing like into the sunset. Just saw Terri Toner on HSN with some zipper gizmo. GSN received their money, I kept my items, and my temporary financial situation resolved. After watching this show during my recovery, they just had on this Sunday, rings that were selling at $ 2995.00 now a blowout deal, $ 995.00. I LOVED watching them! Gem Shopping Network - why dont you answer your phones? I still have not received my purchase. Meet the Gem Shopping Network Hosts! The sales person I deal with and a young lady when he is not available are a pleasure to speak with - NEVER a hard sell - only helpful information and follow-thru. She has not resurfaced in tv land. I was so pleasantly surprised that it only took a couple days. 3259 Duluth Highway 120. Thank you for taking the time to provide feedback Teresa.We're sorry your shopping experience didn't meet our high levels of customer satisfaction. Its companion TV, Hauser said, noting that some viewers watch a long time, similar to networks like HGTV or the Food Network. The product is insured; if you dont like it, you can return it, and theres no restocking fee.. CB Jewelry & Watches Gem Shopping Network Gem Shopping Network reviews & complaints Gem Shopping Network Customer Support: Poor Performance 7 Resolved 16 Unresolved 30% of 23 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts But the network never shut down, even when a few employees caught the virus. With 10s of thousands of dollars spent a quarter yr, I am so disappointed in this instance where GSN would Back Up KALLATI for their poor business practices over a $300 mistake on Skips bait and Switch attempt. You will NEVER get my current address this home is paid for; and the rental next door? More Helpful? They could have taken it off as soon as they recognized their mistake - before anyone requested it. The nerve! Awesome prices. We pride ourselves on the knowledge and expertise of our team, and we're happy to hear that it shines through in our content. Steve Cardone Charlotte, North Carolina, United States 984 followers 500+ connections Join to follow Adams Beverages of NC, LLC Activity Getting ready for a panel on #internationalarbitration. Our expert customer service representatives work hard to find you the pieces you adore while making our returns process as seamless as possible. The only one I remember getting a fanfare was Paul Deasey they brought out a cake and wished him luck. We're sorry if we let you down and we're in hopes your last phone call with our Customer Service representative, answered questions you may have had with your order. Update 10/10/2018: Mike is an announcer / narrator / and voice over artist with a long filmography at IMDB. Thanks again. I was told by a sales rep that GSN placed a notation on my customer registration number not allowing me to purchase. LIVE NOW. 15 7 Share More Gem Shopping Network reviews & complaints Gem Shopping Network - Awful experience He is throwing out superlative adjectives with abandon: Amazing! Unbelievable! Absolutely gorgeous!. We take pride in our packaging and timely delivery, as customer satisfaction is our top priority. I was sure that someone would request it, but after 10-15 minutes passed and nobody did, I chatted Ashleigh up to have it showcased. Call us for assistance any time! Steve Chaney, unfortunately, passed away at an early age. 24 hours a day we bring you live TV with a combination of entertainment and education while presenting rare gemstones and fine jewelry. It means a lot to us that we've become your go-to destination for jewelry. Mike Rowe Now this one I remember because of recent posts that we have on him! She later resurfaced with a clothing line on HSN (not anymore), and now her line is offered on ShopNBC and Canadas TSC network. She also helped me with 2 other purchases. She started on QVC with the girl next door image (glasses and girl) and left 5 years later looking beautiful like a model :) I enjoyed her shows and wish she stayed! Seriously? BBB Business Profiles are subject to change at any time. It's not necessary to go through the whole experience, but suffice it to say, their accounting department dug its heels in and refused to admit they were being completely unreasonable. My sales rep, Cynthia, was so pleasant and helpful. GSN likes to keep inventory fresh, using about 35 active vendors at any given time. I dont know most of the names I guess I did not watch shopping tv yet then. The complaint has been investigated and resolved to the customer's satisfaction. She left to do a big time TV show only to never be heard from again!!! :D) Really, really good bargains and lots of fun.:D. They were some of the few credentialed hosts there. And thenmy ALL TIME FAV on JTVNicole Richards a Graduate Gemologist who was sadly fired!!! They met and married while working at HSN and are still married!! Where did she go? I think she left QVC for family time and she recently resurfaced as the Guest Presenter for Mrs. Prindables on QVC! Can't wait for the next NAI sell off. Submit a complaint and get your issue resolved. 1997-2023 Gem Shopping Network. They have a terrible return policy. I have been waiting and waiting and you never showed the ring I wanted. Beautiful and very well packed. you sell beautiful, unique jewelry, but your show us totally without class because of your obnoxious, loud mouth hosts that were obviously trained at livestock auction houses! Great quality!!! I went postal and have never tuned in since! Facebook: https://www.facebook.com/GemShoppingNetworkTwitter: https://twitter.com/gemshoppingliveInstagram: https://www.instagram.com/gemshoppingnetwork/Pinterest: https://www.pinterest.com/gemshopping/Website: https://www.gemshopping.com :), BTW, Bud Paxton owned the Network back then and he would often appear on their Bargathons which were worth taking off the day from work (confession I did that more than once!! Hans Burt was always a favorite. Email this Business. Once it's gone, it's gone. Heres to many happy returns to our platforms! If you ask they will "offer" to ship it at a less expensive rate of around $20.00 per item. DONT buy from this company. NEVER. We are glad to hear that you love the items you have purchased from us.Regarding the suggestion to have semi-negotiable prices, we appreciate your feedback. Gazette Member. Can anybody remember her??? Update 10/10/2018: From 2013-present, Mindy transitioned into real estate and sales. For a short time she was a HSN host but now she has her own clothing line on ShopNBC. We'll continue to do our best to provide you with the exceptional service and selection that you deserve. The network is available in more than 60 million households nationwide including the major cable and satellite operators in metro Atlanta. To begin with they charge an enormous amount of shipping starting at something around $30.00 per item - and I'm talking about a pair of earrings. I paid shipping and the order confirmation has my address and phone number. Gem shopping network, I watch this when i want a good laugh, first after the constant BS you have the WOW boy Brian, every other sentence has a wow in it, who does this, and Hunter with the most terrible voice one must get past just to listen to the so called bargains.All the screaming these so called men, selling women's jewelry, why can they not leave that to women and go out and get a MAN'S job.I can not believe they keep these lying little people there in place of who they should have selling.I myself would watch more but i just can not stand those fools on the show ! Ok, I got some! Bush League! Christa Pitt I thought Christa was a very interesting one and I think she started about the same time as Laurie Shore. We are thrilled to hear that your experience with our CS Sales Rep was exceptional and that she went above and beyond to help you find the perfect tanzanite trillion ring. Found an interesting Kathy Levine interview transcript that I think you gals would like :), http://www.qvc.com/co/kathy_levine_chat_transcript_0208.pdf. Same with HSN. They do not sell estate pieces.I like knowing what I am buying & with GSN, I don't know if stones are untreated nor the color clarity of diamonds. JavaScript seems to be disabled in your browser. For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. A 25 year legacy of exquisite gemstones and stunning jewelry. As for Skip and KALLATI, you lost way more than $300. Gem Shopping Network 24/7 Live Stream Gem Shopping Network 40 watching Use Code YT-GEMS to get $100 OFF a purchase of $500 or more! Qty Available: 2 Cirari Couture Jewels Morganite and Diamond Ring in 14K Rose Gold. If Im reading the info on her website correctly, I believe she is now offering consultation to clients who are interested in the world of media broadcast. I brought this idea over from another thread. The only web site I use to purchase jewelry.MY REVIEW FOR GEM SHOPPING NETWORK. Our dedicated team of gemologist and partners work hard to provide us with unique selection of fine jewelry and exquisite gemstones. Its very much on purpose, said Eduardo Hauser, chief executive officer, who joined the network a year ago. Hello Dominick, Thank you so much for taking the time to leave us a fantastic 5-star review! Is ours, we charge a fair price for a two bedroom home which is stunning, decorated by me; without ONE ITEM from HSN, or your other faade of TRASH. LOL At one time I had purchased in ONE EVENING over $10,000.00 in supposedly 14k jewelry; 4 pieces I took to my local jewelry. Then Ann Sutmar who was the Serta Presenter..the hostthen back to Serta again!!! But the jewelry sure is So Pretty, as Amy with her lovely handbags will attest. I have to think of this Im sure others will have memories better than I do. Erin Morrissey I used to refer to her as Dazzle Girl as Erin always wore sparkly (sp?) Gem Shopping Network reviews & complaints. To begin with they charge an enormous amount of shipping starting at something around $30.00 per item - and I'm talking about a pair of earrings. Classy and Sassy and wonderful chemistry with Scott Perkins another GG. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. @gemshoppinglive. She moved to ShopNBC a long time ago and is still there as a regular on air host. I used to shop with you a lot but have changed to TVON because;Free shippingFree sizingUnsurpassed quality-they only use VS2 diamonds in setting, they only sell all natural unheated stones & I can request an appraisal from AIGL at the time of purchase which costs an additional $20.