Roadside assistance can come and get you back underway. For a better experience, please enable JavaScript in your browser before proceeding. The making of the key fob is at your expense. To answer thread question, yes, like 4 times (all for flat tires) unfortunately. . Forums For the best experience, we recommend upgrading or changing your web browser. Professional, Read More This is How To Fix Tesla Rear View Mirror!Continue, Last updated on April 18th, 2023 at 11:17 pm Tesla vehicles are sophisticated and need the utmost care to remain that way. In like manner, you may want to call the Tesla service center for the following issues if you ever face any. Tesla does not list all the available services through its roadside assistance team, but it states, For all services not listed, we are still equipped and ready to assist you. Simply contact roadside assistance, and the customer support representative will tell you if your issue is something roadside assistance can help with. If your Tesla breaks down and is undrivable due to a mechanical or technical failure covered under warranty, you can contact roadside assistance for a tow. Provider was very helpful and kept me informed. If the service center is farther than 50 miles, you will pay extra. Should they in this circumstance--I vote yes. We are always looking for great service providers! Nick Versaw leads Compare.com's editorial department, where he and his team specialize in creating educational content about insurance and other related topics. (Explained)Continue, Last updated on April 18th, 2023 at 11:18 pm Tesla credit application is one of the different ways to get your hands on a Tesla model car. Tesla's Roadside Assistance package comprises the following services breakdowns, flat tires, lockouts, and depleted range. (Explained), Tesla Credit Decision Pending: All You Need To Know. Pro Tip Tesla Roadside Assistance offers drivers 24/7/365 roadside assistance. Katherine has also worked as a teaching assistant at Wilfrid Laurier University, where she obtained a degree in English Language and Literature. Here are some benefits that you can have with roadside assistance: In general, roadside assistance covers most mechanical failures while on the road. Nothing wrong with the car--not Tesla's problem. While Tesla's policy is quite comprehensive, it doesn't support some situations. If you're no longer under warranty, repairs or replacements are your responsibilities. Yes. Roadside assistance is something you'd rather have and not need than need and not have. Our unique approach as an Original Equipment Manufacturer (OEM) allows us to manage the owner's experience from initial need for assistance to getting them back on the road. Service Provider Application Roadside Service Providers such as Towing Companies, Roadside Repair and etc, please fill out the Independent Service Provider Application Form below. Tesla 2023 Circumstances where the vehicle cannot be unlocked normally due to vehicle, fob or app malfunction. How Your Job Title Affects Your Car Insurance Rate, How a Car Insurance Lapse Affects Premiums, Insurance Increase After an Accident: Real-Life Examples. Battery Assistance Here it is (notice the part where it says ". This team is dedicated to roadside support. Members save $872/year. Coverage begins on the date the vehicle is delivered to the first retail purchaser, or put into use, leased, orregistered as a company car or demonstrator, whichever is earlier, in the 50 states of the United States, theDistrict of Columbia or the 13 provinces and territories of Canada. AutoFox provides towing service, lockout and Jumpstart. Drivers can find the current numbers for other countries on, Even with Teslas innovative solutions for addressing flat tire issues, replacing a damaged tire can cost you hundreds of dollars. He graduated with Latin honors from Virginia Commonwealth University, where he earned his Bachelor's Degree in Digital Journalism. In general, its best to call as soon as possible to minimize wait time. This means roadside assistance will extend to whatever the terms of that extended service contract are. All rights reserved. Compare.com does business in California as Comparedotcom Insurance Agency, LLC (License: 0I22535). Any implied and express warranties and conditions arising under applicable state or provincial laws or federalstatute or otherwise in law or in equity are disclaimed to the fullest extent allowable by law, or limited in duration tothe coverage period. The automaker claims that it covers more situations than what's listed on the website. Specialties: New company looking to provide excellent service at competitive prices. Any service call limits or coverage limits are mentioned in your specific agreement. Providing extra information, as previously mentioned, is highly recommended. When you buy a new Tesla from a Tesla dealership, you get a four-year or 50,000-mile New Vehicle Limited Warranty, which includes Tesla Roadside Assistance for the duration of the warranty period . The Tesla smartphone app provides a different access method. Yes, if you own a Tesla vehicle, you can call Tesla Roadside Assistance for help with various services. If you're ever in an unsafe location, contact emergency services. Tesla's Roadside Assistance package comprises the following services - breakdowns, flat tires, lockouts, and depleted range. All you have to do is call 877-798-3752 to get help. All you have to do is call, to get help. Find insurance savings it's 100% free, Compare Free Quotes (& Save Hundreds per Year! If they cannot unlock the vehicle remotely, roadside assistance will dispatch a trained tow service provider within 50 miles to manually unlock the doors. Compare.coms editorial team operates independently of any of the companys partnership or business development interests. For instance, accidents and objects hitting the vehicle or damage incited by road fixtures aren't included. Choose the issue youre having with your vehicle and add any additional details necessary. Also excluded are services for snow tires, installing and removingsnow chains, and any fines, fees, damages or taxes associated with impound or other towing as a result of actualor alleged violation of any laws or regulations. Purchased on or before January 1, 2021: 4 years with unlimited miles. Tesla Roadside Assistance is a suite of services dedicated to helping drivers in various situations for free. (Solved). Damage to the wheel or tire that causes flat or unsafe driving conditions. Tesla EVs are among the most sought-after products in the market thanks to the manufacturer's investments in innovation. You can request immediate roadside assistance from the bottom of the Tesla app home screen. Ordering a New Tesla. You areresponsible for transportation costs beyond this distance or from such locations to any additional location. Tesla roadside assistance is included on any new Tesla with your warranty or with any extended service agreement. "After about 5 minutes of muzak, I was finally connected with a Tesla Roadside Assistance representative that immediately offered me the "loaner wheel" service. If you would like to be part of our growing network of roadside assistance professionals, you can check out our provider submission link here: I really appreciate the help getting service set up. CarChex. Thus, it would be best to contact Tesla directly for specific information on the tow fees and the services covered under their Roadside Assistance program. Here is a pretty accurate description of the same thing that I felt: Actually, although they mention roadside assistance in the warranty documentation, it is not part of the warranty and covered by a separate document. Yes. The automaker claims that it covers more situations than what's listed on the website. Its included in battery and drive unit coverage in Teslas New or Pre-Owned Vehicle Limited. Am I in trouble? https://www.tesla.com/sites/default/files/blog_images/tesla_announcement_social.jpg. This means for the first four years or 50,000 miles, Tesla roadside assistance is free for covered events. Still searching for the perfect used EV? The technician will visit your location to change your tire or provide any necessary repairs. Tesla alsoreserves the right to revise or discontinue specific Roadside Assistance services at any time without notice orrefund. Driving Driving: Unmatched Digital Driver Assistance Our white-label roadside assistance, accident management, consumer affairs, and digital dispatch solutions are informed by deep industry expertise and insight from more than 12 million annual events. Teslas free roadside assistance coverage has a range of exceptions to keep in mind. Ha, I hear you. Getting Started. But, if your situation requires a tow to a Service Center, there will be a fee for the tow. Find answers to other questions by exploring our support pages. Prepare for Delivery Day. No fees, ever. , roadside assistance is included in some, too. View the latest videos in the Tesla Video Guides designed to educate you on product features. and extends for 4years or 50,000 miles (80,000 km), whichever occurs first. representative will tell you if your issue is something roadside assistance can help with. So, its best to consult your Tesla Owners manual or contact Tesla directly for more information on your specific coverage. So you or your family can request roadside assistance. You must log in or register to reply here. Theres no problem with Teslas services. Flat tires are specifically covered, but if you want coverage beyond 50 miles you'll need to get something else. For $90-100miles and $125-200miles, AAA coverage is a no-brainer. Consider becoming a Supporting Member of Tesla Motors Club. The technician will come to your location, unlock your vehicle, and get you back on the road. Probably something sporty. Coverage: Transportation services of up to 500 miles to the nearest Service Center are provided. Some roadside assistance companies even bring gas to your car or pay for a locksmith. I just canceled AAA - oops. Katherine is currently pursuing her J.D. Punctured tyre- Tesla Assistance experience. You can say Hi via the social media links in his bio. Tesla makes a roadside assistance service available all day for its customers in the event of any road incidents. There are two different ways to contact Tesla for assistance on the roadside. 2023 Compare.com. for free within 500 miles anything over 500 miles will incur a fee. Explore a route and well find the best locations to keep you charged along the way and upon arrival. At the very least, you can get a tow to the nearest service center for repairs. BRS kept me apprised of service timeline and checked to see if service was rendered. However, you will be charged for any services you request. Jerry automatically shops for your insurance before every renewal. The technician will come to your location and provide enough charge to get you to the nearest Tesla Supercharger or your destination. For a flat tire, transportation services are free of charge to the nearest Tesla Service Center, local tire repairfacility, or to your home provided these locations are within 50 miles (80 km) of the vehicle location. Tow truck arrived on time and driver was pleasant. Roadside Assistance | Tesla Support. Teslas offer more driving range than many models, though there are some exceptions. If drivers find themselves in an unsafe situation, the automaker advises them to seek out emergency services immediately. The provider was great about keeping me updated. Get a quote on Commercial and Fleet plans. When it comes to car insurance, there are several factors to consider beyond monthly cost. Here is a general representation of the coverage period for each Model:ModelCoverage PeriodModel S, X, and 3Purchased before January 1, 2021: 4 years or 50,000 miles.Model S, X, and 3Purchased on or before January 1, 2021: 4 years with unlimited miles.Model YFour years with unlimited miles. Ordering a Used Tesla If you run out of battery on the road, you can contact roadside assistance and request. To ensure that all Tesla users have convenience on the road, the company makes this service available 24/7. The average Jerry user saves. Imagine if you or your family gets stranded in a strange area at night. However, its important to note that Roadside Assistance coverage may vary based on the specifics of your vehicle and your particular warranty or service plan. We are a mobile 24/7 Fleet Service that operates the Entire Charlotte Metro and . Only an authorized driver of the Tesla is covered under roadside assistance. AutoFox provides Tesla roadside assistance for owners whose vehicles are under warranty or out of warranty. Call 1-866-990-0412 For Roadside Assitance , A safety net, so you aren't stranded on the side of the road, Peace of mind for other drivers, if the plan covers additional drivers, Towing to the nearest Tesla Service Center. Your submission has been received! Purchased before January 1, 2021: 4 years or 50,000 miles. So, if a Tesla vehicle requires Roadside Assistance, the owner can request the service through the Tesla app or by calling Teslas support line. But what exactly does Teslas roadside assistance cover and how does it work? That is a future goal for this company. Safety Score, Explained, House Of The Dragon Season 2: Release Date, Cast, & Everything We Know, 10 Scariest Transformation Scenes In Anime. you can purchase from them, so check the service contract details to see if its included. Requesting Roadside Assistance You dont, however, want a feature that generates heat. Through the financial request program by the same company, you can request a vehicle on credit. Didn't the test drive blow you away last Friday? Why doesnt my Tesla Model 3 have a spare tire? The availability of this service ensures that Tesla drivers have access to help whenever they need it, whether in the middle of the night or during a holiday. It is transferable to a new owner of the same vehicle provided that the coverage period hasn't expired. It has not been previewed, commissioned or otherwise endorsed by any of our network partners. This is no different than something like AAA, or roadside assistance provided by just about any other vehicle brand (BMW, Merc, etc etc). Tesla Roadside Assistance is committed to providing you with immediate roadside services, 24/7 365 days a year. The Tesla Roadside Program is operated and managed by Tesla, Inc. We are proud to offer our owners world class service by partnering directly with Roadside Partners. @HankLloydRight is correct, roadside assistance goes to tesla (either phone or through the app) and they engage a local third party for you. And to reach Tesla Roadside Assistance, you can call the number found in your vehicles touchscreen or the Tesla app. If you need Roadside Assistance, you can call Teslas support line, and they will assist you with your issue. is good for four years or 50,000 miles. After Taking Delivery. Find answers to other questions by exploring our support pages. Keep in mind that the availability of Roadside Assistance may vary depending on your location and the time of day. which are incurred as a result of accident/collision, vehicle abuse or negligence,racing, vandalism or any other exclusions or limitations described in the New Vehicle Limited Warranty. Service providers carry specialized loaner wheels to help you with a flat or damaged tire. Tesla revolutionized the world of electric vehicles, but these super high-tech vehicles are not impervious to breaking down or needing roadside assistance for another reason. Loaner wheels are to be returned within 3 days to the closest Tesla Store. Who We Serve: Roadside Assistance for Business Vehicles. within 50 miles to manually unlock the doors. Tesla may subcontract to an independent service provider the provision of RoadsideAssistance and disclaims liability for any acts or omissions of any such providers. According to Tesla, roadside assistance is included in some extended service agreements too. However, you can contact Teslas Roadside Assistance service directly to get up-to-date information on the wait time. Compare.com Insurance Agency, LLC is a Virginia domiciled licensed insurance agency in 51 US jurisdictions. program updates Road America is now an Agero owned brand. Startup automaker Lucid is going after Tesla's share in the luxury segment with its Air EV. Having peace of mind while you're traveling is something you should strive for. After Taking Delivery Can you extend Tesla Roadside Assistance? What Are The Best Roadside Assistance Plans? Please visit the Account Upgrades page for more details. If youve lost your key or need a replacement, call Tesla Roadside Assistance for assistance. The technician will come to your location, hook up your vehicle and tow it to the nearest Tesla Service Center or your destination. The basic Tesla roadside assistance is good for four years or 50,000 miles. JavaScript is disabled. They will tow you to the nearest Tesla service center for free within 500 miles anything over 500 miles will incur a fee. However, you may need to pay for the cost of any repairs that you may require outside the Roadside Assistance coverage, such as a new battery or tire. All plans include simple emergency . In that case, this article will provide the information you need to contact the company on roadside occurrences you may face. When your Tesla breaks down, you can ask for roadside assistance. I've been driving around my new Camaro and just remembered I still haven't gotten insurance. Compare.com is a registered trademark. While the benefits vary between providers, Tesla provides some services as a part of their plan.